JOB DESCRIPTION: a)Manage the overall implementation and execution of the retail and food & beverage concession programs at Reagan Washington National Airport (“DCA”) and Dulles International Airport (“IAD”) b)Serve as the company’s primary day-to-day liaison with the Metropolitan Washington Airports Authority (“MWAA”) c)Manage and assure compliance with the company’s contract with MWAA d)Supervise General Managers and shared staff in company’s offices at DCA and IAD to achieve company goals and objectives e)Oversee leasing, design, and construction schedules to expedite the redevelopment and releasing of the concessions programs at DCA and IAD f)Manage the allocation and utilization of shared personnel and resources between the two airports g)Implement and maintain consistent management and reporting practices at both airports h)Supervise the development and management of annual income and operating budgets i)Establish and maintain positive relationships with merchants, the Airport Authority and airport stakeholders
RESPONSIBILITIES: a)Develop and facilitate the successful accomplishment of airport, company and MWAA goals and objectives b)Lead the staff to successfully accomplish their airport goals c)Work closely with the compliance manager to ensure full compliance with all ACDBE and street pricing requirements d)Work closely with the leasing, design and construction team to ensure all tenant projects are completed in accordance to established schedules e)Work closely with the marketing and customer service managers to oversee coordination of marketing and customer service activities between the airports and with MWAA f)Serve as day-to-day liaison with Airport Authority staff and manage compliance with all contract requirements g)Maintain compliance with LDBE requirements h)Maintain timely and effective communications with the corporate office i)Work closely with DCA and IAD management teams to achieve or exceed annual revenue and expense budgets j)Facilitate monthly meetings and reporting with the corporate office and the Airport Authority to provide updates on finances, leasing, construction, operations, marketing and specialty leasing
SPECIAL SKILLS: a)Strong personnel management skills. b)Excellent organization and time management skills. c)Excellent communication skills, both written and spoken. d)Proficient computer skills including MS Outlook, Excel, Word and PowerPoint. e)Accounting and budgeting skills. f)General leasing knowledge. g)Knowledge of construction and facility maintenance program.
EDUCATION and EXPERIENCE REQUIRED: a)Bachelor’s degree. b)Professional property management certifications (such as CPM or CSM) or airport certifications (such as AAAE) are desired. c)Ten years experience in retail property management with a minimum of five years of airport concessions management experience.