Rental World is the largest full-service event rental and design company in the Rio Grande Valley area. Rental World rents party equipment as well as construction equipment. The party side of the business we design and deliver rentals for corporate events, weddings, festivals, trade shows, and more. For the general contractor’s side of the business, we supply contractors and homeowners with quality equipment rentals and have commercial grade construction equipment.
This position will primary focus on the party side of the business, but the applicant must become familiar with the construction side of the business too. This job requires constant interaction with public therefore, you must maintain a high degree of patience and have a positive and sociable demeanor.
The retail stores are open M-F from 8:00am to 5pm and Saturday from 8:00am – 2:00pm. Most of the work will be assisting customer behind a counter in the showroom. At times, you will be exposed to outside elements while conducting site inspections and overseeing coordination of events. The work environment is fast paced, demanding and very rewarding.
Position Tasks & Activities:
Answer incoming phone calls and provides customer service & support.
Wait on customer in our showrooms.
Oversee and assist with the organization and cleanliness of store, accessories, and equipment.
Resolves customer problems.
Work with client to schedule on site survey inspections and design event plans.
Avoid overbooking by communicating with written and verbal details.
Prepare contract and obtain signature and deposit.
Communicate all event details with internal staff to ensure a smooth event.
Assist with the setup of customer events as necessary
Maintain and change showroom display each season.
Contact client two days prior to event to verify delivery and pickup times and coordinator any necessary changes.
Build loyal and effective relationships with customers, outside sales and other stores.
Assist with creating new store displays.
Report safety violations to supervisor.
Fill in for other positions, when necessary, for smooth operation of the business.
Network with other industry professionals.
Assist with counter personnel duties.
Coordinate colors while matching customer’s tastes and themes.
Assist in planning tented event rentals, recommend the appropriate tent size.
Willing to learn Computer Aided Design CAD program to provide customers with scaled drawing for our larger events.
Perform other duties as requested.
Additional Salary Information: Hourly wage. Depends on experience.
About Rental World - Weslaco Texas Retail Location
Rental World is a family owned and operated general equipment rental, sales, and service company with locations across the Rio Grande Valley. Currently, our services are concentrated in the deep South Texas region. However, we routinely service customer needs throughout South Texas including Corpus Christi, Laredo, San Antonio, Austin, Houston, and beyond.