•Supervise the daily on-site management and operations for multiple properties, including those owned by Woodmont entities and those that are owned by third-parties.
•Position reports to the President & EVP - Asset Services/Director of Specialty Leasing.
Sales and Marketing Responsibilities
•Implement traffic generating events and promotions, when applicable, utilizing the common areas of the property.
Property Operations Responsibilities
•In coordination with the President & EVP - Asset Services/Director of Specialty Leasing, develop annual business plan including operating budget and capital budget.
•Manage the property’s expenses within budget.
•Prepare specifications and supervise the bidding of service contracts for each property.
•Review monthly financial reports and communicate with corporate accounting.
•Prepare monthly property management report for submission to ownership.
•Coordinate with the Director of Lease Administration the billing and collecting of tenant rents.
•Oversee the preparation and timely delivery of all other reports required and requested by clients and/or corporate offices.
•Approve all bills for payment and administer petty cash.
•Assist legal counsel in litigation matters.
•Generate and distribute tenant activity notice reports.
•Physically inspect each local property bi-weekly and each out of town property quarterly.
•Ensure that after-hours property inspection and lighting inspections performed monthly.
•Operate each asset so as to minimize loss and increase safety within the center.
•Communicate with regulatory agencies as needed.
•Maintain and improve the mechanical and structural condition of the property.
•Maintain the common areas of the property to ensure maximum “curb appeal.”
•Provide prompt construction and repair of facilities after obtaining accurate construction and repair bids for decision-making purposes.
•Coordinate the construction management process for tenant finish-out work, in accordance with the lease agreement.
•Perform timely year-end reconciliation of tenant operating expense billings and initiate the proper credit or debit; follow up to ensure collection of all year-end excess billings.
•Perform mid-year reforecast of tenant operating expense billings and adjust tenant billings as necessary for the balance of the year.
•Purchase quality products at the lowest price.
•Establish and maintain a positive relationship between tenants, Woodmont management and tenant’s corporate office.
•Enforce rules and regulations regarding on going programs and lease violations.
•Proactively handle tenant calls, concerns and complaints.
•Coordinate with the Director of Lease Administration to ensure that proper and current certificates of insurance are maintained by tenants, contractors and vendors.
•Coordinate with the Director of Lease Administration to ensure that tenants are maintaining their HVAC units in accordance with their lease agreement.
•Coordinate with the Director of Lease Administration to ensure that applicable tenants are submitting sales reports timely and that the proper percentage rents are being billed and collected.
•Coordinate with the Leasing Department on new tenant move-ins, lease terminations.
•Communicate with Leasing Department on tenant renewals.
•Assist leasing department with site-visit presentations for all prospective tenants.
•Work closely with all departments to achieve Woodmont’s expectations and goals.
•Other duties as assigned.