Lead/manage building operations and related systems for the Lewis Walpole Library. Develop and implement policies and procedures pertaining to operations systems, facility use, health, safety, maintenance and preventive maintenance schedules. Ensure day-to-day operations function and pro-actively improve procedures/efficiencies to ensure best planning and highest level of service in support of campus integral to LWL's mission and objectives. Work with peers/colleagues to understand requirements of rare materials stewardship and related library programs to ensure the highest level of service to LWL community. Lead and develop opportunities for improving facilities maintenance and operations services by benchmarking with professional colleagues and developing effective relationships with central Yale departments, contracted service providers and other resources. Leads, directs and manages staff.
1) Plan and oversee facilities maintenance, custodial services, and long-range maintenance planning for the LWL campus. Conduct site inspections, investigate/ resolve issues, oversee repairs/maintenance carried out by LWL staff. Plan, estimate, coordinate and follow-up on repairs & maintenance projects undertaken by Yale/external service providers. Monitor charges imposed by service providers. Ensure timely, high-quality and on-budget delivery and completion of service work, and superb overall management of projects (initiate, track, iterate, communicate, complete, document, close, maintain). Partners with Executive Director and others on development and execution of capital projects. 2) Develop and proactively implement practices that promote and protect health, safety, security and the quality of work life for LWL. Direct/manage building access controls, security cameras, systems and procedures. Ensure compliance with University policies and standards. Engage and oversee security services of outside contractors in collaboration with University departments. Serve as 24/7 first responder for all matters related to facilities maintenance, campus security, and emergency response. Lead emergency response team, oversee planning, preparation and drills for all conditions that might alter normal operating conditions at Library. Implement plans during actual emergencies, fire alarms and power failures. 3) Oversee effective delivery and integration of LWL administrative services and local business functions, including procurement. Serve as point of contact for Yale offices, services & outside service providers; monitor adequacy of services delivered. Oversee planning and delivery of services for academic programs and public events hosted on site and at external venues. 4) Participate in budget development & management to ensure appropriate funds for facilities maintenance, building operations, programing, and services. Oversee daily financial monitoring; authorize transactions per policy; monitor spending vs. budget. Work closely with Library Business Office to ensure compliance with University fiscal management and business operations standards and policies. 5) Serve on LWL's leadership team, relaying information, advising on policy and procedures, and addressing concerns in areas of responsibility. Consult and collaborate with peers and colleagues within LWL / YUL, and across the University and with independent service contractors. Represent LWL at appropriate University forums, and to Farmington town offices as required to ensure compliance with all applicable town regulations.
Posting Position Title: Manager, Building Operations and Facilities, LWL
University Job Title: Manager, Building Operations and Facilities
Work Week: Standard (M-F equal number of hours per day)
Required Skill/ability 1: Knowledge of physical plant management. Demonstrated experience with construction methods, and with building systems (HVAC, plumbing and/or electrical.) Knowledge of integrated security and/or building management systems such as Johnson Controls.
Required Skill/ability 2: Excellent managerial, decision-making, planning, organizational, problem-resolution and leadership skills, including ability to manage multiple projects/activities simultaneously, to excellent outcomes. Ability handle crises as well as a wide range of short and long-term management issues.
Required Skill/ability 3: Excellent written and oral communication skills, including the ability to adapt communication style to address the needs of individuals at all levels throughout the Library and the University, negotiate skillfully with both internal and external constituents, and represent the library well within and outside the University.
Required Skill/ability 4: Ability to work collegially in a team environment, with a positive, can-do attitude and respect for workplace diversity. Well-developed supervisory skills, including experience with performance feedback and proven ability to direct customer-focused teams.
Required Skill/ability 5: Ability to inspire a high level of commitment to quality service and continuous process improvement, and to enhance performance standards. Ability to manage improvements and/or changes in business structure while taking into account multiple stakeholders.
Preferred Education, Experience and Skills: 1. Grounds / landscape maintenance experience. 2. Knowledge of historic buildings and site management. 3. Knowledge of business practices, Workday or similar integrated business management systems. 4. Work-related experience in an academic setting or cultural property organization.
Required Licenses Or Certifications:
Bachelor's Degree and seven years of related experience, or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.