PeaceHealth is seeking a Supervisor of Clinic Operations - ENT for a 1.0 full time equivalent Exempt position. This position will be working Day shift with shift durations of 8 Hours .
Req ID: 154988
Responsible for monitoring the overall services, developing quality and performance indicators, gathering data for analysis as well as ensuring continuous improvement to optimize services and stewardship of resources. Staffing and scheduling.
Supervises daily activities, focusing on operations and effective use of resources within established budget. Responsible for operational performance including the quality, service environment and regulatory compliance.
Link mission into day-to-day work, focuses on meeting organization/departmental targets, monitors budget variances and recommend or develop plans for improvement, assure regulatory compliance
Supervise assigned caregivers with full personnel action authority. Monitor and evaluate performance and accountability of staff. Evaluate competence and initiate performance improvement plans to develop staff, provide meaningful and constructive feedback. Responsible for training, coaching, mentoring and development of caregivers. Ensure the completion of mandatory training and in-services. Responsible for scheduling and time off management of direct reports.
Work with leadership to assist in the development of policies, procedures, and enhancements to the delivery of services, and operations of the department.
Delegate work and projects within team; adjust workflow to provide efficient and effective operations. Maintain alignment with the patient experience and medical group strategic initiatives.
Provide operational support with clinical processes, policies, procedures, and budget management. Assist with compliance to policies and procedures. Ensure compliance with all local, state, and federal regulations and laws.
Responsible for the development and maintenance of effective relationships within the department and working collaboratively with internal PeaceHealth customers as well as external customers, i.e. patients, families, visitors, etc.
Provide first line problem solving for caregivers and patients for complaints, incident reporting and in the moment follow-up for issues or concerns.
Support and carry out strategic and process improvement initiatives and projects.
Perform other duties as assigned.
Bachelor's degree required or a combination of education and experience that provides the caregiver with the requisite knowledge, skills and abilities to perform the job.
Minimum of 2 years of related experience.
Previous leadership training and experience strongly preferred.
Basic Life Support (BLS) certification required at date of hire.
Demonstrated ability to prioritize and manage multiple tasks at one time.
Demonstrated ability to promote positive relationships and a customer-focused work environment.
Demonstrated ability to work effectively within a self-directed environment.
Strong communication skills, both verbal and written.
Proficient computer skills including Microsoft Office applications.
SOUTHWEST PHYSICAL/COGNITIVE REQUIREMENTS:
Work requires moderate physical exertion up to 33% of the time.
Ability to lift objects weighing 50 lbs. or less.
Work is performed under normal working conditions with adequate lighting and ventilation.
Job duties frequently require intense concentration and attention to detail (34-65% of work time).
Please apply online to be considered. For full consideration of your skills and abilities, please attach a current resume with your application.
PeaceHealth, based in Vancouver, Wash., is a not-for-profit Catholic health system offering care to communities in Washington, Oregon, and Alaska. PeaceHealth has approximately 16,000 caregivers, a multi-specialty medical group practice with more than 900 providers and 10 medical centers serving both urban and rural communities throughout the Northwest. In 1890, the Sisters of St. Joseph of Peace founded what has become PeaceHealth. Today, PeaceHealth is the legacy of its founding Sisters and continues with a spirit of respect, stewardship, collaboration and social justice in fulfilling its Mission.
We offer competitive compensation, a robust benefits package and a collaborative, Mission-driven work environment! To learn more about working at PeaceHealth and the Vancouver community please visit our homepage: www.peacehealth.org/careers .
Location: Vancouver , 164th Ave Medical Building (631) Job Category: Leadership Shift: Day Shift Length: 8 Hours FTE: 1.0 Work Type: Full Time Hourly compensation starts at: $ 26.71 , more depending on experience Required Certifications/Licensure: Basic Life Support
PeaceHealth is committed to providing equal employment opportunities to all qualified job applicants and employees without regard to the following statuses: protected veteran; qualified individual with a disability; race; ethnicity; religion; gender; pregnancy; gender identity; national origin; age; genetic information; sexual orientation; or any other protected status in accordance with local, state, or federal laws.
The above information is intended to indicate the general nature and level of work performed by this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of caregivers assigned to this job.
Posting Notes: Vancouver || Leadership || Allied, Ancillary & Clinical Support Leadership || Full Time || SPECIALTY SVCS
PeaceHealth Physicians are as diverse as the communities they serve, but have the following in common:Dedication to carrying on the healing mission of Jesus Christ by promoting personal and community health, relieving pain and suffering and treating each person in a loving and caring way.A shared vision of every patient receiving exceptional, compassionate evidence-based care, every time, every touch.