EDUCATION: Required - Associate's Degree or Bachelor's Degree in healthcare related field. Preferred - Bachelor's Degree in Health Information Management
LICENSURE/CERTIFICATION/REGISTRY/LISTING: Required: Active credentials as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) and Certified Coding Specialist (CCS) AHIMA Documentation Specialist Certification (CDIP)
Coordinates daily activities within the coding area. The manager provides education and training to the coding staff. Responsible for ensuring accounts are completed within the system-determined lag days for billing. Also responsible for coding compliance. Provides ongoing monitoring of staff quality and productivity. Communicates with other areas as necessary in order to meet system objectives.
MAJOR WORK ACTIVITIES: Hires, trains and provides necessary ongoing education for the coding staff in order to maintain 97% accuracy rate. 30 %
Monitors unbilled/uncoded accounts and works with staff to complete these accounts within the lag days for billing. Consistently maintains less than 4 days in all coding work queues combined as measured by average daily revenue. 20 %
Collects, maintains and monitors coding productivity information ensuring staff who are not meeting the minimum standards for productivity are counseled. 20 %
Collects, maintains and monitors coding quality information ensuring staff who are not meeting the minimum standards for quality are counseled. 20 %
Monitors staffing schedules to ensure adequate coverage is provided for coding at all times and especially around hospital sanctioned holidays. 10 %
WORKING CONDITIONS: Occurs under one-third of the time: Exposure to bloodborne pathogens Hazardous waste and/or toxic/caustic chemicals Fumes or airborne particles
iCARE - COMMITMENTS TO CARE:
Communication I will create and engage in conversations of possibility. I will be open to innovation and creativity. I will listen to understand. I will bring ideas for solutions and be open to alternative ideas. I will be open to constructive feedback. I will not engage or listen to negativity or gossip. I will be positive when speaking about Cone Health, my department, and my coworkers. I will be approachable. I will focus on behaviors, not the person, during conflict.
Accountability I will honor my word. I will do what I say when I say I will. I will clean it up when I can't keep my word.
I will honormy work agreement. I will be on the court instead of in the stands. I will follow up in a timely manner on commitments and requests. I will apologize when someone experiences less than excellent service. I will take responsibility for my actions, decisions and performance. I will protect patient safety (best practices: ex - hand hygiene).
Respect I will assume the best of intentions and embrace differences. I will collaborate and seek other people's input. I will demonstrate courtesy, compassion, and respect with my tone of voice and body language. I will speak positively about Cone Health - managing up coworkers, physicians, departments, patients and visitors. I will ask the person directly involved when I don't know. I will include diverse skills, abilities, strengths, and backgrounds to create better outcomes. I will care for myself while also respecting others.
Empowerment I will own it, solve it, and celebrate it! I will offer solutions when problems are identified. I will share my input for decisions by participating in forums such as shared governance, town halls, employee engagement survey, brown bag discussions, employee councils, staff meetings, or directly with my manager. I will take charge and do the right thing at the right time. I will make decisions keeping a balance of service, quality, and cost in mind. I will demonstrate Cone Health values. I will seek opportunities to celebrate and have fun. I will recognize good work.
I have seen and reviewed the job description in its completed form and understand that I will be required to perform all functions listed if hired for this position. I recognize that, if hired, it is my responsibility to notify my manager as soon as possible if I am unable to perform any of the functions of my position for any reason. This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
EXPERIENCE: Required - Three (3) years supervisory experience in acute care HIM coding. A minimum of 3 years experience coding in an acute care setting Preferred - Five (5) years supervisory experience in acute care HIM coding
KNOWLEDGE, SKILLS, AND ABILITIES: Ability to multi-task and prioritize Communication-read,write,speak - Demonstrate the ability to effectively read, write and speak English Corporate Compliance - Protects all confidential information and obeys all HIPAA regulations. Adheres to all organizational and departmental policies and procedures, including dress code. Patient Safety - Adheres to National Patient Safety Goals (including compliance with Infection Prevention, Hand Hygiene, etc.).Identifies and reports safety hazards and incidents. Maintains secure areas per policy (carts, closets, etc.).Protects all confidential information and obeys all HIPAA regulations. Personal Safety - Responds appropriately to emergency situations (Cone Health Codes) and demonstrates knowledge of how to respond. Always uses appropriate safety devices and techniques (examples: using safe lift equipment and needle safe devices;pushing carts; correctly lifting copy paper). Analytical Skills Attention to detail, thorough in work Ability to communicate in writing in English Ability to communicate verbally in English Ability to present information to a group Data Entry - advanced knowledge Excel - intermediate knowledge MS Word - intermediate knowledge PowerPoint - Intermediate knowledge Critical thinking and decision making skills Customer Service Skills Leadership Skills Medical Terminology Accountability - Takes responsibility for own actions, including the impact of own decisions on patients and others. Also takes responsibility for actions of any direct reports, avoiding blame or excuses. Takes appropriate action when anyone in the organization violates standards or regulations, viewing it as unacceptable to