Project Manager - Service Coordinator - Informatica - Gurgaon, HR
March 13, 2018
Primary Responsibilities:Manage and coordinate production related activities with a team of onshore and offshore resourcesEnsure timely resolution of all production issues meeting or exceeding SLAsConduct or facilitate root cause analysis on all in-scope incidents and recommend a corrective action planCoordinate and facilitate critical production issue resolutionIdentify and implement application improvement and/or efficiency initiativesProvide direction to other team membersAssist managing the delivery of service requests and small projectsCoordinate PLM (Product Lifecycle Management) activitiesSupport internal/external audits related to the Facets application and processesSupport communications for high priority incidents and changesSupport/Coordinate the hand-off of new release functionality to the teamCoordinate/manage resolution for any identified security vulnerabilities (i.e., patches)Manage all releases; build in agile construct for multiple scrum teamsManage development activities on ETL platform
Required Qualifications:5+ years of application development or application support experience1+ year of experience leading teams (for example, tech lead or experience coordinating teams and/or managing workloads)Experience managing a remote team of resourcesExperience in the healthcare industryExperience with Informatica, ETL tools with Unix and strong PL/SQLExperience with Service Management Tools (i.e., Service Now, HPSM)Experience with Performance Monitoring tools (i.e., HP Performance Manager, DCRUM, Splunk, Oracle Grid)Experience on managing Agile Releases and end to end release managementAbility to be on call (24 X 7) to provide coverage - rotationPreferred Qualification:Experience as scrum master Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)Job Keywords: Project Manager, Manager, Service Coordinator, Informatica, ETL, Unix, PL/SQL, Service Management Tools, Service Now, HPSM, Performance Monitoring, HP Performance Manager, DCRUM, Splunk, Oracle Grid, Gurgaon, Haryana
Internal Number: 758038
About UnitedHealth Group
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.