Category: Information Technology Department: Information Technology Service Locations: Worcester, MA Posted: Nov 08, '17 Type: Exempt Ref.No.: 3010
ABOUT COLLEGE OF THE HOLY CROSS: Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation's leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 2,800 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition. Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members--students, faculty and staff. The College's commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.
JOB DESCRIPTION: Reporting to the Educational Technology & Media Services Director, this position is responsible for the design, implementation, and upgrade of major AV systems on campus. Working with other members of the campus community, such as Athletics, Conference Services, and Facilities, the incumbent will design AV systems in new construction and major renovations that meet Holy Cross specifications and meet the needs of customers, including considerations of users with disabilities and applicable FCC regulations. They will also coordinate with and support other members of the Audio-Visual Services team and larger ITS department. The incumbent will manage relationships with vendors to ensure deadlines and final productspecifications are met. The individual will also provide support and training on such systems to the user community.
Major Areas of Responsibility:
80% Design and implement major AV systems across campus. Provide support to end-users. Recommend maintenance cycles on these systems. With Facilities, Conference Services, Athletics and others, develop recommended plans for AV technology systems, with emphasis on standards. Support and enhance accessibility efforts and use of existing and emerging technologies that serve the needs of all learners, including students, faculty and staff with disabilities.
10% will provide consultation services with coordination by the Ed Tech & Media Services Director; provide information to other departments in support of A-V projects and grants. Assist Purchasing with selection of A-V equipment and services for the HC Community. Consult with others in ITS.
10% Support for Classroom AV group provide consultation and support to classroom AV manager.
Develop key partnerships with vendors to ensure best-priced quotes on hardware, software, and services.
Serve as the lead point of contact for the vendors that support the needs of this function, for prospective vendors, during the negotiation phase and ongoing with established vendors.
Be an essential conduit between ITS service providers, the college community, and our vendors to ensure requirements and needs are understood on both sides of the contracts.
Works closely with the ITS Vendor Coordinator on project contracts and purchase and implementation of equipment installation as applicable.
Communicates, interacts with and supports effective partnerships with peers, supervisors and staff. Working with faculty and staff who may not be comfortable with or have a deep understanding of the use of audio-visual equipment in a way that is familiar.
Manage resource conflicts, scheduling equipment so that a limited technology pool is effectively used.
Understands and can manage copyright issues.
Keeping current with new technologies in a rapidly changing environment. Demonstrates advanced proficiency by quickly adapting to new technology and easily acquiring new technical skills.
Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks and participating in professional societies.
REQUIREMENTS: Bachelor's degree or equivalent experience required. CTS-D or documented equivalent experience required. DMC-D, Beam, EAVA and/or ECS certification preferred. PMP certification a plus. Extensive experience in design, operations and maintenance of audio-visual equipment and multimedia technologies in an educational setting. Familiarity with current A-V standards, evolving technologies, and applicable laws and codes. Familiarity with the construction lifecycle. Dedication to liberal arts education. Ability to program Extron and Lutron systems required. Ability to lift 50 pounds, work in a seated, kneeling or standing position, climb ladders and stairs, discern colors, adjust focus of optical systems, and adjust audio systems required. The position entails moderate levels of exposure to dust and hot/cold environmental conditions.
ADDITIONAL INFORMATION: This is an Exempt level position. The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace. A member of the Higher Education Consortium of Central Massachusetts (HECCMA). To review our Employee Benefit Options, please go to: https://www.holycross.edu/human-resources/benefits
APPLICATION INSTRUCTIONS: Please attach resume and cover letter. Should you be a candidate for further consideration after hiring manager review, you will be contacted by a human resources representative.
Holy Cross is a highly selective, four-year college of approximately 2,900 students. One of the nation's leading liberal arts institutions, Holy Cross offers an academically rigorous, personalized education in the Jesuit tradition. Exclusively devoted to teaching undergraduates, Holy Cross promotes close ties between students and faculty. In this active, friendly campus community, individual interests? from athletics to the arts, from campus ministry to student government? are pursued with intensity and passion. Graduates go on to prominent academic and professional programs and pursue their individual talents in many careers and service activities. Holy Cross is located in Worcester, Massachusetts, a centrally-located New England city of 175,000. The 174-acre hillside campus provides inspiring views, an inviting mix of historic and contemporary buildings, beautiful landscaping, and first-rate facilities. With a tradition of academic excellence that dates to its founding in 1843, Holy Cross is the oldest Catholic college in New England and has grown increasingly diverse in the last decade. Holy Cross graduates become members of a loyal alumni family; equipped with the resources and perspective to respond as thoughtful leaders in business, professional and civic life.