Assistant Director, Academic Operations: Harvard Business Analytics Program
May 18, 2018
USA - MA - Boston
The Harvard Business Analytics Program is a new partnership between Harvard Business School (HBS), the Harvard Paulson School of Engineering and Applied Sciences (SEAS) and the Harvard Faculty of Arts and Sciences (FAS). Read more about the program here: https://analytics.hbs.edu/. We are looking for a creative, solutions-oriented individual to fill the role of Assistant Director, Academic Operations.
The Assistant Director, Academic Operations for the Harvard Business Analytics Program is a professional with experience in the design and delivery of high-quality projects and programs. This position involves managing the implementation of all academic operations (courses, seminars, and on-campus immersions). They will also lead the design and delivery of additional program resources in order to ensure that students have an exceptional, professionally-applied, experience in the Harvard Business Analytics Program.
In addition, as assigned by the Program Director, the Assistant Director will lead discrete projects related to essential programmatic areas: academic affairs, admissions, curriculum design, enrollment management, information systems, student affairs, etc.
Manage the delivery of program content, including preparing program schedules, hiring the academic support staff, logistics and special online exercises by liaising with staff, program faculty, and vendor resources.
Supervise academic program staff (TA's, Content Developers, Online Learning Managers) in order to ensure program and operational delivery excellence.
Act as project manager for all program immersions (8 events per year), including managing schedules, staffing and immersion delivery
Under the guidance of the Program Director, lead the design, development, and consistent reporting of metrics related to program performance.
Manage end-to-end course evaluation processes in collaboration with vendor resources and academic staff.
Ability to work consistently and constructively in a fast-paced, matrixed environment.
Oversee identification and resolution of issues and communicate clear and timely updates.
Document existing processes and recommend improvements as opportunities arise.
Maintain a flexed schedule in order to be present for immersion programming on weekends, and occasional evening class sessions with a 7PM EST start time.
As this is a new program, other duties will be assigned as we approach the program with an
Minimum of 6 years related experience
Master's degree preferred
Experience working with faculty in a college/university setting
Blended, online, and/ or massive open online course (MOOC) learning knowledge and experience
Event or large group activity coordination experience
Ability to interpret customer needs and translate them into application and operational requirements
Proven record of managing tasks to meet the limits of time, scope, and budget
Proven creative problem-solving and analytical skills
Proven ability to operate effectively in a complex environment
Advanced desktop application skills (e.g., Excel, MS Word, PowerPoint), productivity tools (e.g., BaseCamp, Google Drive, DropBox)
Strong written and verbal communication skills, presentation skills, and project management skills
This position is a fully benefits-eligible term appointment ending two years from the date of hire, with the possibility of renewal.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 45747BR
About Harvard University
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.