Caring for more than 80,000 homeless and trafficked youth annually in the U.S., Canada and Latin America, Covenant House International is one of the largest and most renowned social service agencies in the world.
Covenant House Illinois (CHIL) marks the 30th Covenant House location, and is the first site to open in a new state in nearly 20 years. Located in the heart of downtown Chicago, Covenant House Illinois supports the chief mission of providing youth experiencing homelessness with comprehensive crisis care and ongoing support.
CHIL is seeking a dynamic and dedicated individual to serve as a Donor Relations Manager on its growing Development Team.
To secure funds for Covenant House by managing a group of assigned, qualified donors, assuring that as many as possible are retained as continuing donors to Covenant House and are upgraded in their giving and engagement. The primary focus of this position is helping donors fulfill their passions and interests through their giving to Covenant House. This is a full-time position, requiring the ability to travel regularly and work a flexible schedule.
Duties and responsibilities include, but are not limited to:
Will qualify a group of caseload donors
Will create individual goals for each person on his or her caseload based on the donor's history of giving and the organization's knowledge of that donor's potential
Will create a plan for each donor that will serve as a foundational communication and marketing plan for each person on the caseload; and will faithfully and on a timely basis execute that plan so individuals on the caseload are retained and upgraded
Will work with program and the communications staff to secure appropriate project information, including budgets, and create offers, proposals and asks that will be used with persons on the caseload to secure giftsWill ensure that information regarding caseload donors is added to Covenant House’s database
Will create monthly reports as required by management that accurately reflect caseload activity and performance
Will engage in ongoing professional development relevant to the position
Will perform other major donor activities as may be required
Performance will be measured by:
Ability to qualify caseload donors that represent the highest giving potential for the organization
Ability to create ambitious and grounded financial goals for each donor, based on the donor's giving history and potential
Ability to create a personal contact and ask plan that takes into account the individual donor's interest, motivations, giving patterns and ask preferences, for each donor on his or her caseload, in a timely and cost-effective manner, and retains and upgrades donors
Ability to develop and write effective offers, proposals and asks in collaboration with Development Team
Ability to secure information to report to donors on how their money was used and the impact of their gift
Ability to create timely reports that reflect caseload and MGO performance
Ability to manage people, process, deadlines and budget while adhering to the policies and procedures of the organization
Ability to get along with peers, subordinates and management and maintain a positive and constructive attitude while solving problems
Ability to protect the mission, goals and values of the organization
Minimum Education, Experience & Skills:
4 years of fundraising or sales experience, with a proven track record of success
Proficient in Microsoft and Google office suites
Valid U.S. Driver’s License
How to apply:
To apply for this position, candidates should e-mail a cover letter and resume with salary requirements to email@example.com. Please indicate the title of the position you are applying for in the subject line of your email.
Additional Salary Information: We offer a comprehensive benefits package including a defined contribution plan (403)b plan with an annual employer contribution, medical and dental insurance, employee assistance plan, long-term disability plan, flexible spending accounts, paid vacation, personal days, sick days and paid holidays.
About Covenant House
Founded in 1972, Covenant House is the largest charity across the hemisphere serving homeless, trafficked and runaway youth. Located in 30 cities across 6 countries (Canada, the United States, Mexico, Guatemala, Honduras and Nicaragua) Covenant House offers a broad range of essential services to help youth move from poverty to opportunity and from homelessness to hope. These services include emergency shelter, transitional and supported housing, food, clothing, legal aid, medical care, educational services (including high school diploma programs and GED certificate programs), job training and placement services, and childcare and parenting support programs.
As a part of the Covenant House Strategic Plan, we will open hundreds of new supported beds for homeless youth across Canada, Latin America, and the United States. We hope to reach an additional 10,000 youth annually through our residential and non-residential services, including health clinics, and job training programs and schools. An important step of our expansion was the 2017 opening of a new site - Covenant House Illinois (CHIL) in Chicago.