At IHG, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over. The Regional Managers for New Construction within IHG Architecture and Design play an important role in our organization by managing and consulting with franchised hotels that are under construction, from a design and product standpoint. Key responsibilities include:
Co-project manage, along with Senior Plan Review Consultant, an assigned territory of franchised (including some company managed and PAL project) Property Improvement Plan (PIP) renovation and new development (ND) construction projects. Serve as recognized architectural, design and construction expert for a segment of mid-scale or up scale IHG brand hotels.
Responsibilities include managing all on-site PIP renovation / new development design and construction activities to ensure compliance or non-compliance with franchise License Agreement, including conformance with any associated PIP, Plan Review and FF&E submittals, and brand standards, including life safety and ADA requirements. Provide design, construction expertise and assistance to IHG franchisees and their assigned design team members through all phases of their PIP or ND projects, including working out design / construction solutions as project field conditions arise, thus ensuring timely and successful completion of projects while promoting Great Hotels Guests Love.
May lead and review the work of less experienced staff by providing mentoring, technical guidance and/or training in daily activities. From time to time provide feedback to management and brand on product related issues / recommendations for improvements.
Property Improvement Plan (PIP) projects – Using the appropriate brand Master Plan PIP Strategy document, Conduct PIP renovation visits / product assessments for existing hotel product (including conversion hotels into the IHG system) seeking to License or re-License an IHG franchise agreement. Inspection include a thorough walk of the hotel assessing the hotel’s architecture and design for appropriateness in today’s market, condition of current product, and conformance to brand and life safety standards and building codes. Produce a comprehensive PIP narrative document that lists in detail the PIP renovation requirements, which after its completion, will help drive GuestView hotel scores as well as revenues. Conduct and manage onsite design and PIP scope meetings with ownership and all ensuing onsite renovation activities over a 12-24 month period to ensure hotel compliance with the PIP, including its timely completion and conformance to approved plans, brand standards and building codes.
Manage own yearly assigned travel budget. Consultant must reconcile expenses on a monthly basis.
Proactively work with the mid-scale Development team and ownership prior to taking a deal to Franchise Approval Committee (FAC) to work through scope of work, design issues, and renovation timelines to better improve success rate for FAC approval and License execution for new build and PIP conversions.
Act as PIP department first level of appeal to franchisee/owner PIP waiver requests and timeline extension requests. Negotiate PIP issues and work out all PIP project details to set the PIP scope of work and its timeline for completion. Determine when to recommend to the PIP manager to place slow moving projects, or projects that are not otherwise in compliance with their PIP requirements, into PIP default. Work out viable plans and strategies, where possible, to get hotels through the PIP process in a timely manner.
Responsible to make sure that all construction/renovation milestones are monitored on a pro-active basis and that information is communicated to the NHOP, Plan Review, Quality and HPS teams to speed openings or enforcement.
Consult with franchisees, design professionals and hotel owners to assist in the development of construction schedules for Property Improvement Plan (PIP) and new development hotel projects. Review site plans to ensure compliance with applicable laws, company regulations and brand standards, and comment on required changes or improvements to such plans.
Effectively manage an assigned territory by evaluating and tracking progress all ongoing PIP project field activities, prepare written reports and/or summaries for management as needed. Manage the digital library and PIP Tracking (PT) systems for executed projects for content and accuracy of input for assigned projects for both PT and the Digital Library.
Periodically perform special Property Improvement Plan inspections both domestically and internationally. Participate in special projects as assigned.
Lead the enforcement of mid-scale SRD program compliance.
As part of the License Agreement documentation trail, provide timely written follow-up (reports, letters and emails) associated with all site visits and other forms of communication or agreements with Licensee and their assign representatives.
Owner Relations – Consultant must develop good franchisee/owner relations offering assistance as needed within reason. Consultant is responsible for addressing design and construction or PIP waiver requests from ownership. Consultant is expected to offer design solutions to problems and be ready to recommend known design professionals to assist franchisee upon request or as Consultant feels necessary
Project size – Typical PIP will cost owner from $500,000 to $5M+ and will involve a 60 to 400 room hotel. Typical New Development will cost an owner $5M to $30M.
IHG Americas’ Regional Corporate Office is centrally located at the beautiful Ravinia Complex just outside Atlanta’s Perimeter (I-285), offering a convenient commute from all areas of Metro Atlanta. In addition to being easily accessible from all major highways, the complex provides a free shuttle service between the office, the nearby Perimeter Mall and MARTA train station for alternative commuting options during business hours. Our office complex offers many amenities and personal conveniences, including an on-site dry cleaner and restaurants. Atlanta, situated near the North Georgia Mountains, has something for everyone, world class educational institutions, interactive venues, historical sites, beautiful performing arts facilities, professional sports teams – Braves, Falcons, and Hawks, and is home to unique venues including CNN, the Georgia Aquarium, The King Center, World of Coca-Cola, The Carter Center, High Museum of Art, and Zoo Atlanta.
IHG is a global hotel company whose goal is to create Great Hotels Guests Love.
IHG is one of the world's leading hotel companies – we have 687,000 rooms in over 4,600 hotels in nearly 100 countries and territories around the world.
We... operate nine hotel brands – InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites, EVEN™ Hotels and HUALUXE™ Hotels and Resorts.