The Student Systems Analyst is a member of the University Registrar's Office at Vanderbilt University and is a key individual contributor responsible for set-up, maintenance, and processing of student information using the student systems in place at the University and at the School of Medicine. The Student Systems Analyst must have a thorough understanding of academic policy and must perform all duties and responsibilities according to established protocol, policies, and procedures.
About the Work Unit:
Providing for college is one of the largest single investments a family will make, and we strongly believe that a Vanderbilt education is well worth the investment. Opportunity Vanderbilt reflects our belief that a world-renowned education should be accessible to all qualified students regardless of their economic circumstances.
We make three important commitments to U.S. Citizens and eligible non-citizens to ensure that students from many different economic circumstances can enroll at Vanderbilt:
Since talent and promise recognize no social, cultural, economic, or geographic boundaries, our admissions process is need-blind for U.S. Citizens and eligible non-citizens.
Vanderbilt will meet 100% of a family's demonstrated financial need.
Financial aid awards do not include loans. Instead of offering need-based loans to undergraduate students, Vanderbilt offers additional grant assistance. This does not involve income bands or "cut-offs" that impact or limit eligibility.
Opportunity Vanderbilt's three commitments place Vanderbilt among a small number of U.S. universities to adopt these philosophies and allocate the resources necessary to make a premier college education a reality for students and their families.
The Office of Student Financial and Scholarships provides assistance to students who seek financial aid to cover the expenses involved in attending the University. We educate and counsel students on the financial aid process and provide information about the availability and terms/conditions of federal, state and institutional funding.
Duties and Responsibilities:
Utilizes the student systems used for supporting School of Medicine student records and registration processes in order to manage end-user support needs.
Performs all duties associated with defining and documenting the enrollment transactions facilitated in the Student Information System.
Participates in testing, documenting, and training as systems are implemented and updated as needed by new end-users.
Participates in business process analysis and redesign efforts as dictated by business needs and systems changes.
Facilitates accurate and timely entry of student records data into the Student Information System.
Utilizes the campus document imaging system in support of student records information, including the training of end-users.
Facilitates operational needs related to identify management, including coordination with Vanderbilt University Medical Center regarding dual identify management.
Manages and maintains School of Medicine class schedules for current and future terms in the Student Information System.
Serves as a point of contact with the academic units for matters pertaining to the academic curriculum, academic scheduling data in the Student Information System, and end-user access.
Provides timely and accurate responses to inquiries from students, faculty, and staff regarding operating procedures, system utilization and accessibility, and other end-user concerns.
This position does not have supervisory responsibility; the position reports to the Associate Director.
A Bachelor's degree from an accredited institution of higher education is necessary.
At least two years of relevant experience is required.
Experience with enterprise information systems is required.
Attention to detail, excellent customer service, and a commitment to defining and documenting processes and ensuring accuracy is necessary.
Willingness to work in a team setting, as well as work independently with minimal direct supervision is necessary.
A strong commitment to data integrity is necessary.
A commitment to maintaining confidentiality of records and information and an excellent understanding of the compliance obligations associated with FERPA is necessary.
Outstanding customer service skills is necessary.
Ability to analyze and understand data in order to support system and operational needs is necessary.
Ability to independently analyze problems and determine potential solutions is necessary.
Ability to interact in an effective and appropriate manner with diverse population is necessary.
Skill in leveraging software applications to maximize operational efficiencies is necessary.
Ability to work successfully under specific calendar deadlines is necessary.
Ability to adjust successfully to changes in work prioritization is necessary.
Ability to work independently and as a member of a team is necessary.
Commitment to support the mission of Vanderbilt University, the School of Medicine, the Office of the University Registrar, and University Enrollment Affairs is necessary.
Key Characteristics of a Successful Team Member in this Work Unit:
Analytical & Detail-Oriented – Accurately assesses information and applies applicable law, policy and procedure. Considers the long term implications of actions today and advises employees appropriately. Even small mistakes can create big issues; attention to detail work indicates care about the outcomes.
Hard-Working – Is industrious as well as efficient (busy isn't the same as productive). Can juggle multiple competing priorities simultaneously without becoming overwhelmed.
Helpful Nature – Offers to help lighten the load for others in times of need. Volunteers rather than waiting to be asked. Understands that almost no one works in a silo and needs the help of others to do their job well; recognizes that by helping others first, others will likely reciprocate.
Integrity – Holds oneself accountable; takes responsibility for failures as well as successes, recognizes that trust is required to hold a team together.
Maturity – Exhibits professional maturity; doesn't pass the buck to dodge accountability; doesn't engage in petty office politics or inappropriate social conduct.
Internal Number: 1801354
About Vanderbilt University
Vanderbilt University is a center for scholarly research, informed and creative teaching, and service to the community and society at large. Vanderbilt will uphold the highest standards and be a leader in the quest for new knowledge through scholarship, the dissemination of knowledge through teaching and outreach, and the creative experimentation of ideas and concepts. In pursuit of these goals, Vanderbilt values most highly intellectual freedom that supports open inquiry, equality, compassion, and excellence in all endeavors.