Department:CPFM: Campus Planning and Facilities Management Appointment Type and Duration:Regular, Ongoing Salary:$50,000 - $60,000 per year Compensation Band:OS-OA05-Fiscal Year 2018-2019 FTE:1.0
Application Review Begins September 27, 2018; position open until filled
Special Instructions to Applicants To be considered for this position, applicants must submit a complete application. Complete applications must include an online application, a cover letter, resume, and answers to the following supplemental questions:
Supplemental Questions: 1. Please share with us what management style you align with best; including your strengths and weaknesses in this area. 2. This position balances several features including customer service, leadership, and logistical operations. Please share what experience you have that directly aligns your skills with these duties.
Department Summary Campus Planning and Facilities Management (CPFM) is a vibrant department, which comprises five units, and approximately 270 employees: Facilities Services, Utilities & Energy, Campus Planning, Office of Sustainability, and Design & Construction. The units of CPFM strive to provide excellent customer service to the University of Oregon campus and operate with the highest professional standards, communicating and collaborating with customers to support the stewardship of the campus.
Facilities Services (FS) is responsible for the management of human, financial and material resources, the development and implementation of programs, policies and procedures related to the operation, maintenance, repair and minor renovation of university buildings, grounds, and infrastructure systems. These services provide the University of Oregon community with a safe, efficient, reliable, functional and aesthetically pleasing learning environment in support of the University’s mission and vision.
Custodial Services maintains a safe, sanitary, and aesthetically pleasing environment in order to enhance the learning experience.
Position Summary The Custodial Supervisor is responsible for overseeing the cleaning of campus buildings and programs associated with the custodial department. This includes overseeing a crew of Custodians and collaborating with a variety of campus stakeholders, units and colleagues to create a clean, sanitary and aesthetically pleasing environment. This position will be responsible for the overall program management including standards and procedure development and implementation, performing analysis of operations, and program evaluation. This includes oversight over the following shifts: custodial day shift and weekend graveyard crew.
The Custodial Supervisor is responsible for making timely and informed decisions regarding purchases of supplies and equipment up to $5,000 per month and will collaborate with management on large equipment purchase outside of the regularly scheduled products.
This position manages staff to achieve the goals and objectives of FS in an effective and efficient manner and to ensure compliance with employment law, union collective bargaining agreement as well as State & University policies.
Interactions/contacts occur daily with the campus community in the course of performing work and responding to emergencies. This position will respond to customer complaints and escalated concerns resulting from issues that arise from day shift operations. This position will participate on cross-departmental committees as a representative of the Custodial department to provide input, recommendations, and evaluation of departmental initiatives. Additionally, the position may interact with vendors and external contractors.
The Custodial Supervisor works as a member of a team while frequently performing tasks independently. Decisions may be made about the best method and materials necessary to perform a particular task. They may also include setting priorities, assessing customer needs and responding to those needs. The impact of the decisions made by this position can affect financial standing, department morale, and overall health and well-being of campus buildings.
Work is reviewed directly by the Custodial Services Manager to ensure it is performed efficiently, safely, and meets both expectations and applicable requirements. A performance appraisal is conducted annually.
Special Requirement: This position will require a valid driver’s license and the ability to obtain UO Driver’s Certification.
Essential Personnel: This unit may provide essential services during times of emergencies and inclement weather. This position may be required to fulfill essential services and functions during these times.
Minimum Requirements • Two years’ experience in supervision or lead work of employees. • Two years’ experience with oversight of a project or program. • One year of experience in professional custodial services. • Experience with Microsoft Office Products including Word, Excel, Outlook.
Professional Competencies • Analytical and problem-solving – gathering and synthesizing information; identifying and creating innovative solutions to complex problems. • Written and oral communication – writing and speaking clearly and persuasively in various situations including via email and conducting productive meetings. • Delegation – assigning work, giving authority to work independently, setting expectations, monitoring delegated activities and providing accountability. • Leadership – inspiring and motivating others to perform well and accepting feedback from others. • Management approach – including staff in planning, decision-making, facilitating and process improvement; making oneself available to staff; providing regular performance feedback; developing subordinates’ skills and encouraging growth. • Customer service and quality management – providing and expecting exceptional customer service; looking for ways to improve and promote quality and demonstrate accuracy and thoroughness. • Respectful workplace – creating and maintaining a culture of respect and inclusion in which employees are valued, communication is polite and courteous, conflict is addressed appropriately, and inappropriate behavior is addressed swiftly. • Judgment – displaying a willingness to make decisions, exhibiting sound and accurate judgment, and making timely decisions. • Planning/organizing – prioritizing and planning work activities, using time efficiently and developing realistic action plans. • Safety and security – observing safety and security procedures, using equipment and materials properly and expecting employees to do the same. • Position requires a commitment to the University’s affirmative action and equal opportunity goals and the diversity plans of the University and CPFM. Position requires a commitment to maintain the highest ethical standards within the department and University.
Preferred Qualifications • Bachelor’s degree (or higher) in a pertinent field. • Experience with APPA: Leadership in Educational Facilities' standards for staffing and cleanliness. • Experience with supervision in a unionized environment.
All offers of employment are contingent upon successful completion of a background inquiry.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/about-benefits.
The University of Oregon is an equal opportunity, affirmative action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please contact us at firstname.lastname@example.org or 541-346-5112.
UO prohibits discrimination on the basis of race, color, sex, national or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights. Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.
In compliance with federal law, the University of Oregon prepares an annual report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-report.
The University of Oregon, founded in 1876, is the stat'?s flagship institution. Located in Eugene, an energetic college town, the university offers academic excellence and hands-on learning opportunities in a welcoming atmosphere. Towering trees shade the 295-acre campus, where students, faculty members, and employees from a wide variety of backgrounds share a commitment to preserving the environment and pursuing innovation in more than 260 academic programs that range from Eugene to Portland and from the coast to the mountains. For more information visit http://www.uoregon.edu/about