The Operations Administrator is the central communications resource for the Operations department, the leadership within the department, and all other internal departments and external entities dealing with construction management.
Primary Position Responsibilities
Complies with established CoServ safety and operating rules, procedures, and guidelines. Responsible for reporting unsafe practices to a supervisor.
Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines. Responsible for reporting suspected information security incidents to Tech Support.
Coordinates, manages and schedules the lineman Employee Development Program (EDP) in coordination with the Job Training and Safety department.
Creates and maintains operational standard operating procedure policies.
Responsible for maintaining documents and materials for the Operations and Construction Management section of the Emergency Restoration Plan (ERP).
Maintains a professional disposition, retains confidential information and uses good judgment.
Establishes business relationships with various utility vendors.
Assists JT&S Admin when needed to assign, order and dispense Operational employee uniforms.
Assists the Superintendent and leadership team in the budget planning and execution process.
Manages the operational budgets (Operations, Construction Management and Logistics, Field Techs, Right of Way, Reliability & Integrity, and Dispatch) as it relates to variances, spending, allocations, and reporting.
Accountable for operational invoice approval.
Responsible for Credit Card Expense Forms for Operations.
Responsible for office supply purchases and equipment procurement for all employees.
Prepares memos, correspondence and reports as requested.
Prepare power point presentations for training and/or meetings.
Maintain Operations bulletin board postings with EDP Report, upcoming events and training schedules.
Assist management with any special projects as requested.
Responsible for management scheduling logistics including hiring, business meetings, employee training and company events.
Coordinates travel and training for all operational employees.
Attend and produce meeting minutes and monthly reporting as requested.
Communicates and or responds after hours or work extended hours to ensure safe and sound business practices are being executed.
Plans and executes all Operations EAA events.
Works in the most efficient way possible with all CoServ departments and divisions.
Acknowledges review of CoServ Employee Handbook and Safety Manual.
Maintains ability to represent CoServ in a professional manner.
Secondary Position Responsibilities
Attends approved professional development conferences, seminars, and workshops.
Attends regular Operational leadership meetings.
Attend monthly safety meetings.
Attends CoServ University training as required.
Takes on any supervisory and or team leadership roles within the Operations department as directed by management.
Tracks employee PTO and e-time department coordination.
Various other duties as requested by management.
Education and Certifications Required
High School Diploma or G.E.D. Equivalency.
Education and Certifications Preferred
Associate’s Degree or Bachelor’s Degree.
Five (5) years of administrative or office management experience.
Experience in electric and/or gas utility.
Skills and Abilities Required
Ability to work in an office environment.
Excellent human relations and communications skills, both written and oral.
Knowledge of and skill in using Microsoft Word, Access, Excel, PowerPoint.
Knowledge of basic mathematics.
Ability to work independently, with minimum supervision, and in teams.
Ability to work under strict deadlines and has strong problem solving skills.
Ability to prioritize and manage multiple tasks.
Ability to use standard office/business equipment in a safe manner and observe all safety rules and regulations.
Ability to lift a minimum of 25 pounds.
Indoor, office environment.
Ability to drive occasionally.
Ability to sit for long periods of time.
Operates office equipment such as computer, telephone, fax machine, copier, etc.
Ability to travel, if necessary, for business and training.
Ability to work flexible or extended hours as needed or directed.
Must have and maintain a valid Texas driver's license.
CoServ is an electric and gas distribution company serving North Texas since 1937. Doing business as CoServ Electric since 1998, we now have over 9,800 miles of electric infrastructure serving more than 221,000 meters across Denton, Collin, Cooke, Grayson, Tarrant and Wise counties. Our natural gas affiliate, CoServ Gas, was established in 1998 and serves more than 113,000 gas meters in Denton, Collin and Kaufman counties.
North Texas is growing, and so is CoServ. We value innovative and dedicated Employees and are committed to providing them with a stable work environment filled with opportunities to learn and grow. Guided by our Core Values—Respect, Accountability, Integrity, Service, Excellence and Safety—we serve each other as we serve our Members and Customers. We offer a wide variety of careers—from Customer Care Representatives and Billing Clerks to Linemen and Engineers. CoServ is a company you can believe in.