ICOY is hiring a communications and member relations director to act as chief content developer and curator for the organization and as the lead staff member for the implementation and evaluation of the organization’s communications, outreach and engagement imperatives under its new strategic plan. Additionally, the communications and member relations director will be instrumental in the organization’s upcoming rebrand, a process that will involve the support of a visible communications firm and responsible for the execution of the rebrand. The communications and member relations director will supervise the communications specialist and external relations manager and oversee the day-to-day activities of the communications and member relations including prioritizing, budgeting, planning and staff development.
Essential Duties and Responsibilities
Develop and implement an integrated, organization-wide strategic communications plan to broaden awareness of ICOY and strengthen ICOY’s brand identity to key stakeholders.
Communicate news and information to members through ICOY’s e-newsletter (ICOY Updates), social media and websites.
Responsible for editorial direction, design, production and distribution of all ICOY marketing and communication materials.
Execute a brand/marketing/public relations strategy that will allow ICOY to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media, state agency directors and lawmakers.
Prepare talking points, speeches, presentations and other supporting material as needed.
Coordinate media interest in ICOY and ensure regular contact with target media and appropriate response to media requests.
Oversee all aspects of developing, strengthening, and maintaining the membership network, including developing long and short-term membership development benchmarks, cultivating strong relationships with members and responding to members’ inquiries and needs on a continuous basis.
Staff board membership committee, participate in meetings, work with staff to develop meeting agendas, materials and facilitate action items.
Track and measure the level of member engagement within the network over time and make adjustments based on member engagement data.
Oversee overall all aspects of member relations from recruitment to engagement to retention.
Assist with the development, preparation, budgeting and support of ICOY member events.
Responsible for strategically planning for membership outreach efforts including the use of social media and website content.
Provide guidance through constructive feedback and coaching to the members of the communications and member relations the team to ensure their work is aligned with the mission and goals of the organization.
Develop a team that is collaborative across the organization, maintains long-term focuses but can adapt to shifting priorities using a strategic approach.
Engage in continued collaboration with program and policy teams to improve internal and external communications.
Serve as member of the leadership team.
Bachelor’s degree in journalism, marketing, public relations
Master’s degree preferred plus 1-2 years of post-master’s (or 3 years post-bachelor’s degree) work experience in a nonprofit environment, preferably in youth service or juvenile justice position
Experience building positive relationships within teams and external parties
Proficiency in Microsoft Office applications including Word, Excel and PowerPoint. Knowledge of MailChimp and Typeform preferred.
A valid driver’s license and current auto insurance are recommended but not required.
Interested candidates should email a resume and cover letter by Oct. 22 to:
Denail Timms, Operations Manager, Illinois Collaboration on Youth DTimms@ICOYouth.org.
No phone calls, please.
ICOY is an equal opportunity employer and does not discriminate on the basis of sexual orientation, gender identity or expression, race, color, religion, national origin, sex, age, marital status, disability, personal appearance, family responsibility, political affiliation or any other status protected by applicable law. Women, transgender people, veterans and people of color are encouraged to apply.
About Illinois Collaboration on Youth
As a positive force and collective voice, the Illinois Collaboration on Youth keeps children and youth safe, healthy, and on the path to a positive adulthood.