The Manager CSM Operations in Student Affairs will primarily be responsible for developing and implementing a broad range of goals and objectives, which address the overall facility operation and condition of the residential facilities. The position provides day-to-day leadership for on-campus facilities, which include facilities management, custodial operations, work order system management, inventory management and customer service. Coordinate with Director, Associate Directors and Res Life staff in the planning and implementation of minor renovation and construction projects, including capital improvements, repair/replace work and emergency repairs. Works with external contractors/vendors providing services to residential students. Will serve as a member of the Residence Life staff, receiving direct supervision from and reporting daily to the Director of Residential Life while working in collaboration with the Campus Facility Management to achieve outcomes. The positions will proactively identify, manage and resolve deferred and new maintenance items in the residence halls. Inclusive of coordination with Res Life team, various University service departments, contractors and outside vendors to ensure projects are properly completed on a timely basis and in compliance with Res Life processes, University standards and contracts and purchasing processes.
Actively work with Residential Life staff to complete comprehensive move-in inspections and residential hall cleaning; coordinate all building and room inspections and related follow up with residential hall staff and service providers. Will manage summer maintenance and repair schedules for work to be completed during academic year break periods under compressed work schedules. Work closely with Res Life team to develop and coordinate long term processes for optimal facility operation.
Initiate and maintain daily reporting to the Leadership team on all aspects of the physical facilities of the residential halls. Routine meetings with Res Life Leadership Team and Campus Facility Management so that communication and status reports on action plans are acted upon to best address student needs and summer camps located in residential halls.
Supervise and manage a team of 4-5 Building Maintenance Mechanics (BMMs) in the residential halls including organize schedules, assign work activities and managing employee performance. Will work closely with Campus Facility Management in determining those functional areas of building trades in that area needed to repair and/or replace maintenance items in the residential halls. Will supervise and direct the work of those trades within residential halls. Will follow up on work in progress and maintains records of completion of work. Will work closely with the Res Life team to ensure smooth coordination of work, minimal disruption to students and budgetary parameters.
Essential Job Functions:
Develop short and long-term goals for preventative maintenance and renovation in compliance with the University strategic plan
Maintain a strong and constant physical presence in the residential halls, plan, recommend, manage projects and repairs required to maintain all on-campus residential housing
Manage work order system software for residential life and work with business staff to establish a maintenance request ticket work flow which includes assigning work orders to the Building Maintenance Mechanics, tracking completion, and following up as needed
Administer quality control processes for work orders and building repairs throughout the Residential Life system
Working with Res Life team to coordinate and plan maintenance events to ensure continuous quality improvement and increased resident satisfaction
Supervise and train Building Maintenance Mechanics
Monitor and manage inventory of building assets in compliance with System Purchasing guidelines - Order and stock parts
Administer preventative maintenance work for all in-room systems
Coordinate on-call system with CFM for emergency repairs
Coordinate with CFM for capital projects
Other duties as assigned.
A Bachelor's degree or an equivalent combination of education and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.
Hands on maintenance experience
Previous Supervisory experience
Experience with facility project management
Residential Life or Student Affairs experience
Developing and implanting new policy and procedures
Experience with online work order software or res life software such as THD or StarRez
Ability to work with more than one reporting line
Full Time/Part Time
Full Time, 40 hours/ week
$50,000 ,to be commensurate with experience and qualifications
Position will remain open until filled with an initial review date of October 21, 2018
Applicants must combine all application materials (cover letter, resume, and list of three references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.
Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).
If you are experiencing technical problems, please call (855) 524-0002.
Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.
To request ADA accommodations, please call the Director of Affirmative Action at 816-235-1323.
EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links:
Founded in 1929 as the University of Kansas City, UMKC has expanded to three campuses, which house 11 different schools and colleges. We are a great university in one of America’s “smartest cities.” Today, UMKC is Kansas City’s 24th-largest employer, with over 3,500 staff and faculty supporting our more than 14,000 undergraduate, graduate and professional students.
As a UMKC employee, you’ll belong to an engaged, diverse community. You’ll also enjoy many competitive benefits, including health, dental, life and other insurance plans; a comprehensive retirement program; and significant tuition assistance and reimbursement programs for employees and their qualifying dependents. For more information, visit the Benefits page. With career options in numerous fields, both academic and administrative, UMKC could be just the opportunity you’ve been looking for.