ASP Data Science - HSBC Operations, Services and Technology
October 12, 2018
Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.
We are currently seeking a high caliber professional to join our team as ASP Data Science. Principal responsibilities
Adhere to customer data capture standards as set out and agreed within the bank
Adhere to the policies and standards for reference data management and consumption
Adhere to the Customer Centricity strategy as set out by the Group Chief Data Office
Drive best practices with stakeholders
Maintain a strong set of documentation around challenges, use cases and benefits
Support Root cause analysis with Business As Usual team
Liaise with service and data vendors
Support and align the work around the Global Reference Data programme
Maintain a high standard of written and verbal presentation, simplifying complex messages. Be highly articulate
Display lateral thinking and seek out new and innovative ways of solving problems while remaining delivery focussed
Customer and reference data users in the Global Businesses or Global Functions, and their leadership
Programmes of work within Global Businesses or Globla Functions
Business Operations teams relevant for particular issues
Chief Data Officers and their deputies
Business As Usual Lead and team
Work within a virtual team or network of individuals developing and consuming customer and reference data standards, tools and services
Actively manage and prioritise activities based on GCDS and Reference Data programme leadership guidance
Take responsibility for own actions to deliver expectations from key stakeholders, both within the team and those who the team are serving
Have experience of working within more than one division within financial services
Apply influencing skills, rather than command and control
Effectively manage upwards
Demonstrate experience of presenting to and working with C level individuals
Have worked previously within large global teams
Excellent written and verbal communication skills
Experience of producing process flows, training materials, testing artefacts and so on
Understanding of customer data, including connected parties and hierarchies, and reference data
Be highly goal oriented, a self starter and take accountability
Ability to form constructive relationships with in country stakeholders across business, vendor and technology
Familiarity with Customer and Reference Data Maintenance principles
Experience of working in diverse, geographically dispersed financial institutions and supporting global teams
Highly structured and organised individual with the ability to make order from multiple and diverse inputs
Strong presence and gravitas with the ability to establish oneself as a real subject matter expert
Logical and structured in approach and outputs
Knowledge of IT tools and technologies in support of Customer and Reference Data Management
Proven project management skills and experience in performing PMO type activities
You'll achieve more when you join HSBC.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Internal Number: 4679899
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