Reporting to the Associate Vice President for Facilities and Capital Projects, the Director of Facilities Operations' primary accountabilities include the oversight of the facilities operations, including day-to-day facility services, budget, operational, personnel, and service management. Accountable for developing and implementing a strategic operational plan to ensure standards are met and improved upon, while being fiscally responsible with the available resources. Responsible for the oversight and coordination of budget development, analysis, and management. This position will be responsible for acting in the absence of the AVP.
Accountable for developing and monitoring benchmarks and key performance indicators for facilities operations, to include work control systems. Responsible for developing and providing transparent dashboards for monitoring such as financials, labor hours, overhead, supplies, expenses, and departmental billing. Implements operating and long-term capital planning and budgeting and monthly financial review and reporting. Responsible for forecasting, implementing and managing budget needs and expenditures, as well as, workforce planning for efficiencies and improvements, without compromising the services, history, and magnificence of the campus. Accountable for collaborating to develop standard operating procedures for cyclical processes and ensuring they are proactively implemented.
Accountable for the oversight of the consistent and equitable management of facilities personnel. Accountable for serving as the primary contact for human resources and union-related matters. Responsible for maintaining a collaborative and positive relationship with all facilities staff. Responsible for collaborating in identifying needs for onboarding and training, to include safety and professional development. Ensures staff work as a cohesive team and proactively execute work, in a timely, safe, and sustainable manner, within relevant university and regulatory guidelines. Accountable for ensuring that the staff provides a service to campus stakeholders that is courteous, responsive, and positive. Accountable for creating an environment where staff take pride and buy into the value they bring to the University. Accountable for providing continual assessment of services and ensures improvements are made to maintain regulatory and university standards. Accountable for following a collaborative approach with campus stakeholders and other facilities staff.
Accountable for the oversight of the warehouse and effective management of facilities inventory, to include the development and implementation of a supply management system and operation standards. Ensures appropriate cost controls and management, levels of inventory, and vendor relationships. Oversight of audits to ensure compliance with accounting, management, operation, and university standards.
Responsible for the effective supervision of staff as assigned. Ensures selection and hiring of high quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair and accurate performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed. Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, and termination); ensures the creation of effective opportunities and programs for employee mentoring, development, and sustained performance. Responsible for analyzing overtime pay and making necessary personnel adjustments.
A Bachelor's degree with a minimum of 5 years of progressively responsible leadership experience in complex physical plant services organization and/or building operational maintenance.
Requires demonstration of superior skills in communication, leadership, management, planning and budgeting, data analysis and reporting.
Experience in working with integrated work order management systems to improve tracking and closeout of work orders, decrease time to complete work orders, and improve level of customer service. Experience analyzing and implementing work order management systems is preferred.A collaborative leadership style encouraging open communication, positive interpersonal relationships, and teamwork.
Ability to interact effectively with a diverse population.
Familiarity with current developments in facilities management and the ability to conscientiously seek out innovative and creative ways of delivering services.
Strong business acumen to enhance departmental efficiency and ability to track and share specific financial data related to facilities operations expenses.
Proven leadership and managerial skills, well-developed planning skills, writing skills, , and computer literacy.
Experience in managing a warehouse and/or inventory.
Must be a self-motivated individual who can work independently and in a team environment.
Valid driver's license in accordance with Colgate's MVR policy.
Master's degree in facilities management or relevant area.
Experience working in a higher education setting.
Experience in technical, maintenance operations, and compliance.
Experience in working with a unionized workforce
Colgate University is conducting this search with the assistance of Helbling & Associates, Inc. (www.helblingsearch.com), an executive search firm specializing in the areas of facilities management, construction, engineering, and real estate development.
Please Submit Applications or Nominations to:
Mr. Rob Dible, Search Consultant E: RobD@helblingsearch.com O: (724) 935-7500 x117 C: (859) 539-5083
Please visit Helbling & Associates' Candidates Page for more information: www.helblingsearch.com/Candidates.
It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veteran Status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by law. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of employment. Colgate University will not discharge or discriminate against employees or applicants who inquire about, discuss, or disclose their own compensation or the compensation of another employee or applicant. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.
Internal Number: 1948
About Colgate University
Colgate University is a highly selective residential liberal arts institution distinguished by academic excellence and interdisciplinary inquiry. Located on a beautiful campus in upstate New York, Colgate takes pride in the active engagement of its students and faculty in local, national, and global communities.