General Description: Join the CCHS PowerChart Ambulatory Team! Do you enjoy working closely with customers? Do you possess the skills to build relationships, manage a team, evaluate requests and assignments to provide optimum service? We are looking for a Team Leader to join the Ambulatory EMR Team and work in partnership with Ambulatory Leadership to streamline request management, assign resources and deliver excellent service!
Lead a team that recommends and implements solutions in PowerChart and related modules to support the ambulatory venues but optimize solutions for enterprise-wide benefit. Quickly learn ambulatory work processes and grasp importance of integrated workflows in a complex environment. Proactively demonstrate initiative to keep abreast of Cerner advancement and reach out to organizational leadership to discuss opportunities.
The successful candidate must possess the ability to clearly define a problem, lead design sessions, recommend creative solutions, and build/implement changes in a team environment. Excellent planning, documentation and communications skills are a must.
Experience leading a team of analysts in the build and operational support of Cerner Millennium modules
Strong understanding of interfaces and troubleshooting processes is strongly desired.
Experience supporting other EMR applications will be considered.
Ability to clearly define a problem, recommend creative solutions, and implement changes in a dynamic team environment
Commitment to industry standard change control and communications process
Understanding business requirements and designing technology solutions to meet business needs
Must be a committed, enthusiastic team player, with a focus on customer satisfaction.
Must have the ability to work constructively with customers under adverse situations.
Demonstrated ability to relate technology to the customer so that they are comfortable with using it and perceive value in the service provided.
Internal Number: 47062BR
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.