Oversee CSIL, which provides hardware and software resources in support of Computer Science curriculum. Recruit, manage and mentor a staff of 20 or more undergraduate student technical consultants providing over one hundred hours of support per week for CMSC course programming assignments and general use by College students and UChicago professionals. Provision and manage a cluster of 60 Macintosh and 75 Linux (Ubuntu) workstations with software in support of computer science and other courses. Responsible for long range planning and rolling upgrades to all CSIL services. Develop in-house administrative software. Serve on University committees and as liaison to a variety of academic and collaborative projects. Actively participate in the design and construction of new laboratory facilities. Contribute to and collaborate with the Media Arts, Data, and Design interdisciplinary center co-located with CSIL in Crerar, and with other Computer Science initiatives. Oversee operations around project staffing and budgeting, including forecasting future laboratory needs and technology.
Managerial â“ 70%::
Plan and execute the daily schedule of employees for CSIL.
Interview, hire, train, schedule and supervise 20 or more undergraduate part-time staff on a rolling basis for two or more year commitments that involves the critical transfer of technical and operational skills from one cohort to the next as students graduate.
Communicates job expectations; planning, monitoring and appraising job results; coaching, counseling and disciplining employees.
Enforces systems, policies, procedures for staff.
Conduct weekly staff meetings to review activities and progress on projects.
Develop specific technical skill sets for more than twenty CSIL specific software (internally developed), hardware, and operational areas of expertise.
Schedule weekly hourly shifts for student staff in such a way as to allow shift swapping to meet exigencies.
Personally monitor and be on call for operational events and emergencies through a staff activity listserv and direct communication.
Develop specific projects for software development and management such as deployment of system and other software, enhancing shared resources, equipment inventory, lab use statistics, kiosk information stations, public web pages, device check-out, in-house wiki, backups, server administration, GitLab repositories, shift scheduling, integration of such services into a common access portal, facility maintenance, and special video and graphics projects.
Respond to lab specific course/faculty software needs in a timely way. Schedule Computer Science Lab space reservations, office hours, hands-on exams, affiliated or non-CS courses, special events, and programming contests on a quarterly and ad hoc basis.
Interface with CS Department Technical Staff on a regular basis for Linux software deployment, hardware issues, and event coordination.
Develop and manage annual budget for CSIL equipment and undergraduate staff salaries and coordinate with and report to senior management in the department.
Purchase and deploy state of the art laboratory workstations on a three-year inventory changeover, AV infrastructure, and course support software as required.
Write grant and gift proposals for funding of CSIL. Ongoing professional development.
Develop goals and objectives that tend to growth.
Design and implement business plans and strategies to promote the attainment of goals. Ensure that CSIL has the adequate and suitable resources to complete its activities (e.g. people, software, equipment, etc.)
Organize and coordinate operations in ways to ensure maximum productivity.
Supervise the work of tutors/employees and provide feedback and counsel to improve efficiency and effectiveness.
Maintain relationships with tutors, faculty, students, the college, and other University departments.
Gather, analyze and interpret external and internal data and write reports.
Assess overall performance of CSIL against objectives.
Ensure adherence to legal rules and University policies.
Support the use of CSIL labs for courses, workshops, and other formal activities as directed by faculty affiliated with MADD (MAD minor, etc).
Facilitate the use of CSIL by groups and informal gatherings of students outside of CS and MADD classes.
Leverage the prospective student staff across CSIL, MADD, library etc in partnership with respective professional staffs and using the combined resources of CSOL and MADD.
Develop and implement a lab for CSIL that would meet the needs of game design and play activities.
Develops and maintains productive working relationships with faculty, staff, and students within the department and in other areas of the University.
Facilities Planning, New Facility Design, Construction, and Ongoing Collaboration â“20%:
Work closely with facilities to schedule repairs with minimum disruption to CSIL.
Works with architects, University Project Managers, and Construction Managers to design and deploy new laboratory facilities or remodeling.
Monitor quality control and performance throughout such projects.
Represent the interests of CSIL and the Computer Science department to develop a new, ongoing relationship with the new MADD facility and its faculty, staff, and students and use the combined resources of CSIL and MADD to leverage the prospective staff through the professional staff members.
Support the use of CSIL labs for courses, workshops and other formal activities affiliated with MADD.
Duties related to academic and professional activities require considerable interpersonal skill in collaborative interactions and problems that may arise.
Professional Development of Student Staff â“ 10%:
This ranges from peer-based learning, mentoring, informal learning and collaboration.
This also includes reading and formal training sessions and programs.
Ability to take initiative and a proactive approach to tasks and projects.
Ability to handle multiple projects and deadlines while maintaining a high level of work quality.
Excellent communication, interpersonal skills and character judgment.
Adaptability in project prioritization.
Ability to work independently, collaboratively, and in a supervisory role.
Commitment to understanding and improving outcomes for students of all backgrounds and experiences.
Engagement in academic interests.
Evaluate and implement technology components to supplement the education mission of Computer Science and other units on campus.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.
Education and Experience:
Bachelorâ™s Degree in Computer Science/Business Management or related field required.
Advanced Degree is preferred.
Knowledge and skills developed through 5 years of work experience in a related job discipline required.
Experience in management of teams required; management in undergraduate students for mid-term (software development) technical projects in a context intended to mentor their professional, educational, and personal growth and integrity preferred.
Administrative experience in positions of increasing responsibility preferred.
Technical Knowledge or Skills:
Highly pro-active approaches for adapting to changing technology and shifting organizational contexts required.
Excellent verbal and written communication skills.
High capacity to integrate multiple, complex activities required.
Because of the wide range of duties with regard to College undergraduates, requires knowledge of the common core curriculum of the College as well as CS departmental majors, minors, and other programs.
List of three references
NOTE: When applying, all required documents MUSTbe uploaded under the Resume/CV section of the application
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