The Director of Residential Operations is a key leadership and management role responsible for leading housing operations within the Office of Residential Life.This includes managing housing-related processes: residence hall opening/closing, occupancy management, off-campus permissions, housing lottery process and room selection, room assignments, billing, as well as working with external partners to develop renovation, short- and long-range renewal and replacement schedules, capital plans and construction.Additional key responsibilities include supervising professional staff, leading housing-related technology initiative.This position collaborates closely with the Director of Residential Education to foster a safe and inclusive living environment that promotes student learning and holistic development. This individual will participate in departmental policy, planning, and budgeting discussions related to residential operations. The Director will also conduct hearings in the non-academic student conduct process and participates in a campus-wide, crisis on-call system. â‹
Masterâ™s degree in higher education, education, or related field required.
Five to seven yearsâ™ experience managing residential facilities and operations, preferably in a higher education setting.
Five to seven yearsâ™ experience supervising professional staff, preferably in a higher education setting.
Highly effective problem-solving skills and accountability to assume ownership of a problem and resolve it in a collaborative manner.
Effective communication skills. Ability to write and make oral presentations to groups. Strong computing skills. Demonstrated ability and willingness to learn and use new communication approaches and tools.
Demonstrated ability to work collaboratively with a diverse staff and student body.
Strong candidates are those who demonstrate experience in diversity/multicultural settings with a focus on education and training; excellent organizational, interpersonal and communication skills; good judgment; ability to interact with diverse constituencies; and can work effectively individually and as a team member.
BACKGROUND CHECK: Criminal and education verification â‹
Recruiting Start Date:
Job Posting Title:
Director of Residential Operations
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Internal Number: REQ154557
About Brown University
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.