The Master of Science in Supply Chain Management program launched in August 2016. Client development is critical for this program’s success, as this new program targets experienced working professionals at corporations in the Twin Cities that would like to develop a robust supply chain talent pool. Our goal is to develop future supply chain leaders who view the topic from a strategic, global perspective.
The MS SCM Professional Director role requires significant client development efforts to recruit incoming students with 8-10 years of experience who are currently working full time. Approximately 90% of our inaugural class work full-time at corporate partners, with an average of 10 years of experience. In addition, one third of our first class are 100% sponsored.
In addition to recruitment, the Professional Director leads the Global Operations Strategy Capstone course. This experiential learning course offers students the opportunity to resolve a global supply chain issue for an external client, bringing the MS SCM curriculum into practice. For this course, the Professional Director must secure company-sponsored projects, teach content, and coach & mentor student teams throughout the capstone experience, delivering an experience that elevates what these full-time professionals are learning on a day-to-day basis.
The Professional Director of the MS Supply Chain Management program is responsible for developing corporate partnerships to recruit MS SCM students, incorporate clients into our program delivery (i.e., guest lectures, course advisory, etc.), and obtain experiential learning projects for the capstone course, Global Operations Strategy. The Professional Director also leads the Global Operations Strategy course, including teaching, curriculum, and coaching & mentoring student teams.
Program Leadership (10%):
Manage MS SCM Program operations (budgets, marketing, materials, website, etc.) in coordination with support staff
Collaborate with Academic Director to ensure effective delivery of program
Outline marketing vision, including name, target audience, mission, logo, tag line, etc.
Approve/edit/refine marketing materials generated by MBA Program Office and Communications team
Refine value proposition
Define program policies as needed
Provide admission recommendations to identify optimal candidates for program
Serve as liaison to others in Carlson and University of Minnesota to highlight program
Client Development (60%): The Professional director is responsible for all external organization interactions with the MS in Supply Chain Management program.
Develop Corporate Partnerships to Yield Applicants
Define client development priorities, strategies and plans
Outline efforts to maintain strong existing relationships, develop early relationships, and create new partnerships
Work in conjunction with SCO Board of Advisors, BOO to achieve
Provide overview of the MS SCM program to external clients
Develop materials (brochure, website) to highlight benefits of new program
Offer Information Sessions to corporate partners
Determine client interest in sponsorship of MS SCM students
Outline what sponsorship entails
Make efforts to sustain sponsorship arrangements
Incorporate Clients into Program Delivery
Outline opportunities to external organizations to be involved in program delivery
Coordinate with Academic Director to ensure client resources are being used effectively with a goal of optimizing education provided
Secure & Deliver Global Operations Strategy Projects
Manage sales cycle to generate high-quality project/s for inaugural Experiential Learning course (generate sales leads, scope potential projects, develop and deliver sales proposals, negotiate fees, and close deals)
Manage client relationships on an on-gong basis including during projects to ensure client satisfaction as well as solicit feedback to support students' professional development
Teach, Coach, and Mentor MS SCM Students (30%): The Professional Director is responsible for developing and delivering the MS in Supply Chain Management capstone experiential course, Global Operations Strategy.
Experiential Course Development
Develop or incorporate existing course materials into new Global Operations Strategy Experiential Course
Conduct benchmarking to confirm course is incorporating key Global Operations Strategy topics that are not covered elsewhere in MS SCM curriculum
Ensure redundancy does not exist with other MS SCM courses
Collaborate with faculty members to optimize course materials
Determine structure of external client projects for course (number of projects, how often will meet, split between lecture/team meetings, number of client interactions expected, form deliverables will take, etc.)
Conduct benchmarking with other programs (i.e., Global Operations Strategy course, Exec Ed) and schools to ensure optimal client/student experience within constructs of program
Determine potential barriers/risks to a strong client/student experience and address
Outline client expectations
Outline student expectations, including grading evaluation criteria
Student Coaching & Mentoring
Work closely with students and client sponsors of MS SCM projects to ensure successful educational and business outcomes
Coach student teams throughout the end-to-end project lifecycle, from launch to closeout and post-project review, supporting and empowering students to take leadership and ownership of their projects
Collaborate with CSOM faculty to identify and secure appropriate resources for projects (e.g., faculty subject matter experts)
Lead and coordinate systematic evaluation of student performance, share actionable feedback with students, and develop appropriate action plans that support students' professional development.
Assign grades for all MS SCM students for Experiential Learning course
This position is a professional/academic position.
* The employer reserves the right to change or assign other duties to this position **
BA or BS and MBA or Masters-level degrees.
Demonstrated effectiveness as a leader and ability to work collaboratively with others.
Excellent interpersonal, organizational, and problem-solving skills.
Demonstrated effectiveness working with senior executives, students, and a wide range of stakeholders.
Experience in training, mentoring, and developing career professionals.
Excellent written and verbal communication skills including strong presentation abilities.
PREFERRED QUALIFICATIONS/SELECTION CRITERIA
Business network with firms in the Minneapolis/St. Paul metropolitan area.
Experience in higher education.
Familiarity with the Carlson School of Management and the University of Minnesota.
Internal Number: 329960
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.