This position has the responsibility to plan, organize, and direct the work of custodial teams responsible for cleaning of facilities within a geographic District of the Twin Cities campus. This includes supervising work teams by providing leadership, layout, assignments and monitoring work. Inspects work in progress to ensure compliance with quality control standards and approved safety practices. Supervisors are responsible for coordinating and tracking safety training and other relevant training. In addition, ensure compliance with safe work practices including best practices. Supervisors are responsible for coaching and performance management of custodial employees. Engage employees by communicating organizational messages and mission throughout our organization.
Provides direct supervision to a team of Building and Grounds Workers.
Plans, schedules and manages custodial service delivery in assigned area.
Provides site specific training for quality, techniques and scheduling.
Communicates organizational messages to front line staff.
Performs required assessments of all areas cleaned and maintained. Provides feedback to line staff regarding their performance.
Collaborate with FM Management for quality assessments of cleaned space, provide and receive constructive feedback.
Updates custodial runs assignments task lists as provided
Conducts 30, 60, 90 day probationary evaluation of new employees.
Performs annual performance reviews of staff.
Participates in safety and professional development meetings, monitors staff for safe work practices and program compliance, and provides immediate access to up to date Safety Data Sheets (SDS) and Standard Operating Procedures (SOP) documentation.
Ensures staff is using proper cleaning chemicals and methods as determined by best practices.
Coordinates, communicates and ensures the safe removal of snow.
Understands union contracts and manages employees accordingly.
Monitors and enforces departmental and University policies and procedures including uniform, attendance and employee conduct policies.
Approves vacation and sick leave requests of direct reports.
Manages line staff time card entry and approval.
Train line staff with necessary computer programs.
Meets regularly with Team Manager to ensure their staff is meeting or exceeding expectations.
Connect with customers regularly.
Provide safe, working equipment.
Responsible for daily key security and inventory.
Responds to building emergencies as needed.
Reports building damages and deficiencies.
Coordinate and schedule for custodial service in areas requiring evening or specific use of facilities.
Notifies customers of status on projects, and area closures or outages.
Responds to service requests in a timely manner.
Coordinates procurement (within a specific budget) of cleaning chemicals, supplies, uniforms, and equipment for team.
Uses computer software including Microsoft Office suite (Word & Excel) and management reporting systems (i.e. CMMS, FCA, Kronos) to maintain data and generate reports.
Work Environment: 70-80% of work is performed in the field in University facilities. 20-30% of work is performed in a general office setting.
Supervision: Positions in this classification have the authority to hire, transfer, suspend, promote, discharge, assign work, reward, and discipline and direct the work of other employees, and adjust grievances.
BA/BS plus at least four years of experience or a combination of related education and work experience to equal eight years.
Two years of experience performing custodial work plus two years leading or supervising work teams (preferably in a unionized setting).
A total of 3 years supervising custodial work also meets the minimum qualifications.
Knowledge, Skills and Abilities:
Knowledge of custodial cleaning practices.
Skill in supervision and leadership.
Technical knowledge related to custodial operations.
Oral and written communication skills.
Ability to interpret union contracts.
Ability to foster and promote a positive, cohesive work environment.
Internal Number: 330368
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.