Housing and Food Services (HFS) is pleased to announce an opening for an Assistant Director-Facilities Maintenance & Operations.HFS provides on-campus housing and dining to over 10,000 student residents each year. As reflected in our mission statement--working together to enhance student life--teamwork and service to our students and customers are at the heart of our business. The HFS Facilities Services and Planning team develops and manages facilities and operations that support the diverse programs and educational needs of the community. With 3.4 million square feet of mixed use space in 12 residence halls, 6 apartment complexes, and more than 48 foodservice venues, the stewardship and maintenance of the physical environment is a departmental priority.Key Responsibilities:PURPOSEResponsible for the operation and supervision of the maintenance programs supporting all residence halls and apartment areas operated by HFS. Manage administrative programs for the HFS Facilities Services and Planning unit. Oversee training, assessment, service delivery, and quality assurance functions.RESPONSIBILITIESMaintenance ProgramOversee maintenance and operations for all residence halls and apartments, to maintain a high-quality and safe environment that meets the programmatic and educational needs of the community, including but not limited to: - Preventive maintenance program - Reactive and emergency maintenance response - Cyclical renewal - Staffing patterns and schedules - Effective use of the HFS maintenance and paint staff - Coordination with UW Facilities Services shops and contracts - Quality assurance programs to monitor standards compliance. - Oversight of the apartment turn scheduleManage delivery of maintenance services provided for HFS by UW Facilities Services and contractors.Determine the scope of a wide range of projects from one-time repairs to building renovation and construction.Administer contracts for delivery of services including elevator maintenance and laundry services.Respond to emergencies and coordinates needed repairs.SupervisionEstablish and maintain an organizational culture that emphasizes service to customers, including residents, staff and visitors, vendors and contractors.Supervise the work of direct reports and the HFS maintenance and paint crews to ensure appropriate productivity and quality.Evaluate the work completed by direct reports and provide constructive feedback so as to support success.Ensure proper implementation of Department and University personnel, payroll, and safety policies and procedures.Through coordination with other Facilities Managers, provide task coordination and oversight for Maintenance Custodians Facilities and Department Operations ManagementEstablish and administer assessment and quality assurance measures for program activities, including: - Analysis of work order and building operating cost trends - Unit responsiveness - Student and guest feedbackDevelop policies and standard operating procedures for the Facilities Services and Planning unit.Coordinate training including employee training and presentations to other HFS units.Manage unit administrative programs including: - Preventive maintenance planning - Warranty repair process - Keys and physical security - Fire and life safetyOversee the facilities technology and audio-visual program.Coordinate facilities and departmental operations for student move-in and summer conference programs.Respond to University and Department emergencies, including serving in the Unit Response Center when activated to support HFS facilities, services and communities.Support HFS senior leadership in the planning and administration of the HFS departmental emergency management program.Serve as interdepartmental liaison with the childcare centers and privately managed apartment facilities owned by HFS.Organizational EffectivenessDevelop and manage the over $2 million residence hall maintenance budget, including participation in reserve and capital improvement planning and project development. Analyze current and future needs and develops plans for addressing them.Ensure that budget goals are met and that HFS obtains the greatest value for resources expended.Serve as interdepartmental liaison with campus partners or other agencies. Serve on the campus committees as assigned.Approve all expenditures for residence hall facilities maintenance.Support the execution of the Housing Master Plan.Work on committees and activities as well as other HFS unit activities, including recognition and service events.Oversee financial and physical assets associated with the apartment program by: - Initiates and review purchases for the apartments and monitors inventory of property belonging to HFS. - Develops the apartment facilities maintenance budget, including participation in reserve and capital improvement planning and project development. - Ensures that budget goals are met and that HFS obtains the greatest value for resources expended. - Approves all expenditures for facilities maintenance.Perform other duties as assigned.SUPERVISION RESPONSIBILITIESFacilities Specialist for Technology and Project ManagerFacilities Specialist for Maintenance and Scheduling Maintenance SupervisorFacilities Operations AssistantThrough direct reports, provide indirect supervision of 2 Painter Leads, 4 Painters, 5 Maintenance Mechanics and student employees.Minimum Qualifications:A bachelor's degree and four years of full-time experience in college and university housing management, facilities management, or a related field including at least two years of supervisory experience. Experience working with a budget. Equivalent combinations of education and experience may substitute for required qualifications.Desired Qualifications:Experience that demonstrates:Knowledge of maintenance and building operations.Knowledge of university housing operations, occupancy cycles, and residential life programs.Strong oral and written communications skills.Ability to develop and deliver training or assessment programs.Ability to interpret or administer contracts and/or manage the delivery of contracted services.Ability to develop ideas and implement them through teamwork and collaboration.A proven track record of delivering results, building accountability for staff and creating a positive working environment characterized by teamwork and innovation.Experience utilizing Microsoft Office, computerized maintenance management systems, or, housing information management systems.FEMA Incident Command System (ICS) training.Benefits:Full benefits, including medical and dental insurance and retirement.Paid vacation and sick leave, as well as 10 paid holidays a year and one personal day.Subsidized transit and parking passes.Work for a mission-driven organization that is focused on providing the best possible living and learning environment for our students.Condition of Employment:A satisfactory outcome from the reference check process and education verification. This position will work a Monday - Friday, 8am to 5pm schedule, plus on-call duty responsibilities that vary.The salary range is $7250.00 - $8083.00/month + benefits.To be considered, apply and update your profile and application by the end of the day on June 26, 2019.At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity and justice for all.We seek candidates who exhibit an appreciation of, a sensitivity to, and respect for a diverse environment, inclusive of students, faculty and staff of many social, economic, cultural, ideological, racial and ethnic backgrounds.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.