The Logistics Manager for Catering is a working manager who plans and coordinates work, trains and motivates, monitors and evaluates performance, in conjunction with the Catering Events Manager, of catering wait staff, general services bartending and utility staff. The Logistics Manager is responsible for booking, planning and staffing all events. The Logistics Manager creates standard operating procedures as directed by the Assistant Director of Catering and schedules all front of the house managers and staff.
STATUS: Full-Time, 12 Months, With Benefits FLSA: Exempt WORK HOURS: Minimum of 40 weekly hours; schedule varies according to business needs. Evening and weekend hours required. Minimum Pay: $40,412 / year
Essential and Related Functions:
Manages the serving of alcoholic beverages at University catered events by ensuring compliance to policies and/or laws within the department, university, and the VA Alcohol Beverage Control. Coordinates scheduled T.I.P.S bartender training and monitors staff adherence to policies. Manages monthly alcoholic beverage inventories, ordering alcoholic beverages including bar mixers and supplies according to department needs.
Leads catering staff through the careful planning and coordination of work. Planned events are shared with the Catering Events Manager for implementation.
Trains and motivates employees on food service protocol including the execution of multi-course dinners, small delivery events, etc. Monitors and evaluates performance of catering utility staff, in conjunction with the Manager for Catering Events. Maintains employee records relating to performance and safety and uses appropriate coaching and disciplinary techniques as necessary.
Assists with payroll entries as needed.
Ensures staff compliance with dress code and personal hygiene standards.
In conjunction with the Catering Events Manager, ensures that set up meets high standards of excellence and that all service wears are cleaned prior to use.
Manages event schedule and ensures events are set in a timely manner and according to catering requirements. Coordinates with Catering Chef timelines to have events set up 15 minutes prior to starting time.
Oversees that event requirements are delivered according to University and Department Guidelines. Works directs with customer on catering needs, coordinates with Chef on menu development and manages the setup, staffing and serving requirements. Oversees that event requirements are delivered on time, executed proficiently, and meeting the client’s needs.
Provides assistant to the Assistant Director for Catering with the planning and coordination of larger scale events including weddings, board of trustees, campus-wide events and Summer Programs.
In conjunction with Catering Manager, schedules events and staff to provide necessary coverage of all scheduled events. Monitors staff schedule and overtime hours to fall within available budget parameters.
Documents event outcomes in “post-event notes” on event sheets. Records the actual number of guests for accurate billing.
Ensures upkeep and cleanliness of Evans Hall, including front and back of the house, docks and lobbies and equipment.
Responsible for catering vehicles: Cleanliness, seat belt 100% compliance, checks state inspection and license tag stickers, communicates vehicle damage to manager and keeps accurate authorized personnel driver’s list.
Additional related duties as assigned.
Strategic Thinking - Keeps the University's strategic objectives in mind when developing and contributing to plans and initiatives for own work group. Is able to explain the link between team goals and the University's strategic direction to work group. Makes informed decisions based on a clear understanding of the impact and consequences involved. Considers key financial factors (e.g., budget, revenue, resources) when making decisions.
Change Adaptability - Stays focused on own work and responsibilities in a changing work environment. Is able to quickly reprioritize to ensure resources (e.g., work group members, systems, tools, etc.) are in place to achieve change objectives. Responds positively and is supportive of change initiatives.
Communication and Networking - Articulates thoughts clearly and is able to offer logical arguments to gain acceptance of an idea in a positive manner. Consistently communicates to work group and/or supervisor ensuring that everybody is well informed. Proactively builds informal networks at own level and uses them to drive results within own work group.
Drive for Results - Actively supports the continuous improvement of policies to reduce inefficiencies and better achieve goals. Respectfully holds people accountable for the quality of their work and minimal errors. Strives to achieve challenging goals and works through obstacles.
Talent Development - Sets appropriate targets and provides open and constructive feedback to work group. Shares growth opportunities within the University and motivates team to build on the capabilities required to progress. Proactively spends time with work group to build rapport. Actively resolves problems within own work group.
Associates degree in related field or a combination of education and experience from which comparable skills are acquired. The Logistics Manager for Catering should have at least 5 years’ experience in food service with 3 years being in a professional catering environment. Must have a professional appearance and project a customer service disposition. Must be able to work evenings, weekends and some holidays and to adhere to a flexible schedule based on catering requirements. Understanding of VA Dept. of Health sanitation and ABC requirements is critical. Team player with positive attitude. Effective communication skills both orally and in writing. Human Relations Skills including: Attention to detail, Exceptional time-management skills, Strong communication, management, and administrative skills, Ability to maintain confidentiality. Technology Skills: Database management, thorough knowledge of MS Office applications (Word, Excel, PowerPoint). Uses and maintains voice mail and e-mail. General understanding of client-server computing and networking. Must possess a valid driver’s license and a good driving history. Must be able to pass an extensive background check.
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
Grasping: Applying pressure to an object with the fingers and palm.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Standing: Remaining upright on the feet, particularly for sustained periods of time.
Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
The worker is subject to both environmental conditions: Activities occur inside and outside.
Types of Work: Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Submit an online application, cover letter, resume, and contact information for three professional references. Review of applications will begin immediately and continue on a rolling basis until the position is filled.
Equal Employment Opportunity Statement
Washington and Lee is an Equal Opportunity Employer. As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all?inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Statement of Commitment to Diversity
Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue
About Washington and Lee University
Washington and Lee University is an independent liberal arts university founded in 1749, named for an early benefactor (George Washington) and an innovative president (Robert E. Lee). The campus is a national historical landmark, the city offers small-town charm, and the Allegheny and Blue Ridge Mountains provide unparalleled surroundings. Students govern themselves in a community based on trust and honor. The faculty of teacher-scholars pursues a student-oriented approach to scholarship and nurtures lifelong relationships with the pupils. The curriculum blends traditional liberal arts and sciences with pre-professional programs in business, journalism and law. W&L prepares graduates for a life of learning, achievement, leadership, service and engaged citizenship in a global society.