This position exists to provide coordination and support throughout the digital automation lifecycle including analysis, design, implementation and support for digital forms and workflows used by students, faculty, staff, administrators and external constituents of St. Cloud State University. This position has a primary focus on the analysis and development of digital forms and workflows for the university community, which helps the university accomplish its objectives, including enrollment and retention of students.
Bachelor's degree from an accredited college or university in information technology, business administration or related field and 2 years of related IT or business administration experience in web development and multiple software platforms (including SharePoint and workflow software or similar software products where skills can easily transfer) or equivalent combination of education and experience.
Experience working web site development or online systems sufficient to maximize business process and workflows, Strong knowledge of all standard Microsoft Office products and basic knowledge of HTML.
Knowledge/experience within a PC work environment (software, hardware, equipment, work station management, etc.)
Project management skills sufficient to manage multiple projects simultaneously, create clear and attainable project objectives, build project requirements, oversee the cost, time and scope of projects, manage project constraints, and communicate progress and end results.
Knowledge and experience with process improvement
Strong verbal communication skills sufficient to participate in discussions and communicate technical idea and procedures to technical and non-technical staff and managers and present recommendations and reports to senior managers.
Strong written communication skills sufficient to write, prepare, and edit materials such as memos, procedures, reports, presentations, etc., using correct spelling, punctuation, grammar, and sentence construction and clearly explaining complex technical ideas and procedures to varied technical and non-technical audiences.
Customer services skills sufficient to actively listen to and understand customer needs and provide accurate information and appropriate alternatives in a timely, thorough, courteous, respectful, and professional manner in person, over the phone and in writing.
2 years of experience with process improvement preferably LEAN process improvement
Experience with relationship management and techniques to understand user and system requirements.
Knowledge and experience working with software applications and SaaS
Experience in higher education
Experience leading tasks in project teams utilizing Agile principle, practices and methodologies.
For consideration, you must apply through the State of Minnesota's new online job application system at http://mn.gov/mmb/careers/ or via employee self serv - Job ID 35331. All resumes submitted through the State of Minnesota's online job application system will be reviewed for verification of qualifications.
Applications submitted through other sources (such as email, a job advertising site, etc.) will not be considered.
Vehicle Notice: NOTICE : In accordance with the Minnesota State Colleges & Universities (Minnesota State) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to Minnesota State's vehicle use criteria and consent to a Motor Vehicle Records check. Institution: ST. CLOUD STATE UNIVERSITY Eeo Notice: Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States at the time of employment. For TTY, call Minnesota Relay Service at 7-1-1- or 1-800-627-3529.
Internal Number: 18831
About ST. CLOUD STATE UNIVERSITY
St. Cloud State prepares students for life, work and citizenship in the 21st century. In our rigorous academic programs, students apply their knowledge in real-world settings. Our 200 academic programs, 60 graduate degrees and education abroad choices on six continents emphasize hands-on learning through community engagement and close interaction with professors. Couple that with support from the Career Services Center and you have a clear path to a career. Our 100-acre campus is between downtown St. Cloud and the Beaver Islands, a group of more than 30 islands that form a natural maze for a two-mile stretch of the Mississippi River.