The primary responsibilities of this position consist of planning and managing business transition and relocation projects for corporate clientele. This position requires not only requires direct leadership on the overall direction of an occupancy planning, relocation or decommissioning project, but may also require supervision and management of other CBRE staff involved in executing projects. While possessing strong written and oral communication skills, this individual must also have the ability to effectively and professionally work with people of various disciplines and levels within a corporate environment, including: real estate, facility management and IT teams, C-level executives, department heads, administrative assistants, and end-users; as well as the project team, including: construction managers, architects, engineers, building managers and physical movers.
ESSENTIAL DUTIES and RESPONSIBILITIES
Determine CBRE resource requirements, allocate time commitments and tasks and establish project fees.
Develop project scope and subtasks for CBRE team members
Create PowerPoint presentations for client's executive level management
Communicate scope assigned to staff and manage progress and outcome
Prepare complex project schedules and manage milestones in MS Project
Create client specific process or documentation for CBRE team use
Utilize Business Transition & Move Management (BTMM) standardized processes and documentation
Create master project files using BOX
Monitor the approved fee vs expended fee and report status monthly
Provide high level look ahead schedules in Power Point or other form acceptable to client
Develop overall relocation strategy; prepare and distribute relocation charter
Develop detailed move plans as per BTMM process
Oversee and lead relocation team; document and distribute meeting minutes
Coordinate and chair move team meetings; document and distribute meeting minutes
Develop detailed move scope of work for vendors
Develop move communications plan; generate newsletters, placements and move instructions
Develop and train departmental move coordinators
Develop and manage overall relocation budget; track in excel or Smartsheet
Develop relocation schedule in MS Project identifying major tasks and resources required
Develop project contingency plans, document and track
Develop scopes of work for each subcontracted service associated with the project
Develop and issue Requests for Proposal for all move-related vendors; provide bid analysis and recommendations
Develop move database using Microsoft Excel or Smartsheet
Generate move database, using mail merge to develop pre-printed move labels, signage and drawings
Create and provide reporting on internal and external service level agreements and KPI's
Develop detailed move logistics plan for all move phases in MSProject or Excel
Audit move process for best practices, lessons learned and process improvement
Create and manage post move survey process; report results
Coordinate post move activities and lessons learned
Create Case Study
Provide move metrics data to manager (size, number, vendor cost breakdown, survey results, etc.).
Share lessons learned and best practices with broader BTMM team
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS/BEng/BArch) from College or University in a technical area of study. Minimum six years of related experience and/or training. Experience in more than one of the following areas: move management, facility management, interior design, architecture, engineering, or other related field. Must have prior experience managing moves larger than 300 people.
Prior experience in a supervisory position (direct report responsibilities) required if specific duties include direct report responsibilities.
CERTIFICATES and/or LICENSES
PMP (US and/or Canada) and LEED AP preferred.
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Intermediate skills with Microsoft Office Suite. Ability to read and understand architectural drawings. Knowledge in MS Project, leases, contracts, and construction practices.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Internal Number: 19034759
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.