The facilities manager is responsible for the day-to-day operations, management, organization, and direction of administrative affairs of the maintenance operations at Salem State University. The facilities manager exercises overall responsibility for monitoring productivity of staff, establishing schedules, inspecting building conditions, developing budgets and operational specifications, and works directly with other departments around campus. This individual also ensures staff are working safely and following safety procedures and arranges and provides skill and developmental training.
Duties and Responsibilities:
(E) Manage the university's maintenance operations, programs and related contracts
(E) Responsible for the overall supervision, development, and work of trade staff
(E) Monitor leave requests, reviews and approves electronic timecards and oversees annual performance evaluations
(E) Oversees the selection and training of all staff; identifies classes for staff skills development training and conducts policy and procedure reviews, and monitors completion of safety training
(E) Determine staffing level needs for all university property
(E) Manage the trade staffs budgets, including overtime
(E) Determine department supply needs, manages related contractor services and staff
(E) Monitor and assess employee performance and provides feedback to staff as necessary to meet university performance standards; addresses and resolves employee performance and behavioral issues
(E) Conduct regular inspections of buildings and grounds to determine service needs, reviews staff job assignments and analyzes workloads to meet university standards
(E) Meet regularly with staff and customers to review work requests, supply and equipment needs. Reviews completion of work order requests
(E) Provide technical assistance, direction, and oversight to staff. Performs estimates, planning, scheduling, implementation, and inspection for all building repairs and maintenance, small construction projects, preventative maintenance
(E) Review technical drawings for projects and construction, develops specifications and standards for related trade oversight, and coordinates work related to inspections and permitting activity
(E) Develop and maintain specifications for supplies, contractor services, and tools and equipment. Directs work performed by service contractors and reviews trade related specifications and submittals for projects
Promote the university's commitment to customer service by:
Building effective partnerships with co-workers throughout the university by freely sharing appropriate information and providing assistance when needed
Ensure optimum service to all internal and external partners in response to all requests for service and information
Maintaining an environment that is welcoming to persons of all backgrounds, nationalities, and roles
Serves on committees as assigned by the president and associate vice president for enrollment management
Demonstrates sensitivity to students, faculty, and staff of varying racial, ethnic, and religious, gender, cultural, disability, sexual orientation and socioeconomic backgrounds as well as sensitivity to students with a diversity of learning styles
Serve as a role model and mentor for students as appropriate
Perform other duties as assigned
High School Diploma or GED and 15 years of relevant full-time maintenance experience; or an associate degree in business administration or management or related field and 10 or more years of relevant full-time maintenance experience; or a bachelor's degree and five years of relevant full-time maintenance experience
Five years of direct management of 10 or more employees
Previous facilities management and operations experience in similarly complex institutional setting
Experience using Microsoft office suite, work order management, and scheduling programs
Experience in planning, implementing and controlling budgets
Experience creating reports, conducting meetings, and training personnel
Demonstrated ability to prioritize tasks and meet deadlines as well as flexibility to meet changing needs to handle anticipated and unpredictable deadlines
Working knowledge of OSHA Regulations, and ADA Regulations
Working knowledge of Massachusetts Building Codes, BOCA certification
Excellent verbal, written and interpersonal communication skills; ability to communicate to large groups within a multilevel organization
Knowledge and oversight of Carpentry, Lock, Paint, Electrical, Plumbing and HVAC
General knowledge of Power Plant operations
Strong working knowledge of building systems, issues, and resolutions
Experience and ability to read plans and technical documents
Evidence of on-going professional development such as certifications, classes or licenses
Knowledge of MA procurement regulations
Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities.
Office activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and interaction with computer equipment; occasional bending, reaching, lifting, pushing and pulling up to 5-10 pounds. Ability to engage in significant physical activity in the field, including inspecting buildings and responding to emergency situations whenever required.
Ability to work a flexible schedule according to departmental needs, which may include occasional evenings and weekends.
Special Instructions to Applicants:
Please apply online and attach resume and cover letter.
Employment is contingent upon a completed background and CORI check satisfactory to the university. Internal candidates are not subject to background check.
EEO Statement: Salem State University is an equal opportunity/affirmative action employer. Persons of color, women and persons with disabilities are strongly urged to apply.
Salem State University, located just 15 miles north of Boston, is one of the largest state universities in the Commonwealth of Massachusetts, and an important partner in the economic, cultural and intellectual vitality of the greater north-of-Boston region. Situated in the historic seacoast town of Salem, Massachusetts, Salem State provides a diverse community of learners a high quality, student-centered education; one that prepares them to contribute responsibly and creatively to a global society.