To be responsible for operations and the quality level of the hospital. To coordinate a variety of administrative and supervisory activities to ensure efficient and effective departmental operations.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Inspects areas of responsibility to evaluate performance of Environmental Services and determines the need for special effort and/or repairs.
Prepares and knows work schedules, sets priorities for various work assignments in accordance with established schedules while maintaining flexibility to meet emergency needs.
Assists with development of supervisory techniques and methods to improve supervisor's ability to obtain and maintain an acceptable standard throughout the hospital.
Assists and maintains days on and off roster, includes approving vacation and holiday relief.
Monitors labor hours and supply usage; verifies time sheets; assists in controlling labor and supply costs.
Manages and coordinates the supervisory personnel in order to facilitate departmental operations.
Orients, trains, and evaluates the performance of assigned supervisory personnel.
Investigates employee related problems and performs personnel actions such as selection, merit increases, promotions, transfers, disciplinary actions, and terminations.
Plans, organizes, and supervises work assignments for supervisors.
Manages all activities regarding man-hour utilization of assigned personnel to include work schedules, man-hours, and payroll.
Controls, monitors, and evaluates operational efficiency of services, and recommends subsequent adjustments.
Monitors regular reports of operating budget expenditures and assists the Manager in preparation of operating and capital budgets.
Facilitates departmental Quality Improvement activities and prepares related reports.
Enforces adherence to departmental standards and procedures to include safety, quality control, and work rules.
Completes statistical reports for management review and works independently on projects as directed.
Orders departmental supplies and ensures efficient operation of equipment.
Assumes supervisory duties of subordinates as circumstances demand.
Conducts departmental meetings, serves on assigned committees, and participates in management programs.
Takes corrective action on any safety problem or concern immediately when noticed and remain cognizant of the matter until it is resolved.
Performs assigned work safely, adhering to established departmental safety rules and practices. Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors.
Performs other related duties as required.
EDUCATION AND EXPERIENCE REQUIREMENTS:
Associates Degree (Required) plus 5 years managerial experience, Environmental Services Manger experience a plus.
Bachelor's degree (Preferred) in Business, Healthcare Management, or related field.
Two years supervisory experience.
An equivalent combination of education and experience may be substituted.
SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS:
Responsible for daily tours with supervisors to establish and maintain a consistent high-quality level throughout the hospital. Daily contacts are with Christiana Care staff and deal with supervisory personnel, and technical matters. Contacts are face-to-face, telephone, meetings and written documents.
KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS:
Knowledge of cleaning supplies, chemicals, equipment, procedures, and policies.
Knowledge of technical information needed to perform Environmental Services tasks.
Knowledge of CCHS and departmental policy, procedures, and standards.
Skill in oral and written communication.
Skill in basic mathematics.
Ability to supervise and direct and control the performance of a group of service employees.
Ability to delegate work and responsibilities to subordinates and evaluate their performance.
Ability to plan, organize, and implement policies and procedures.
Ability to assess and evaluate problems and recommend effective solutions.
Ability to conduct productivity studies, time task studies, and in-service education sessions.
Ability to operate area of responsibility within budgetary guidelines.
Ability to establish and maintain good public relations.
Ability to establish and maintain positive interdepartmental and intradepartmental communications and constructive working relationships.
Employee Relations/Service Minded is important
Ability to exercise judgment, tact, and diplomacy.
Understanding of JACHO
Physical stamina required for prolonged standing and walking. Ability to lift and pull objects weighing up to and occasionally exceeding 40 pounds
Possible exposure to infectious disease where special precautions are followed, including all areas of Christiana Care.
Internal Number: JR51890
About Christiana Care Health System
Christiana Care Health System is headquartered in Wilmington, Delaware and is one of the country's largest health care providers, ranking 21st in the nation for hospital admissions. Christiana Care is proudly a Nurse Magnet recognized institution. Christiana Care Health System is also one of the largest health care providers in the mid-Atlantic region, serving all of Delaware and portions of seven counties bordering the state in Pennsylvania, Maryland and New Jersey. A not-for-profit, non-sectarian health system, Christiana Care includes two hospitals with more than 1,100 patient beds, and is a major teaching hospital with two campuses. Christiana Care is continually recognized for excellence on a regional and national level. Our role in the community is expressed in the Christiana Care Way: "We serve our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value."Christiana Care is a great place to work because we value diversity and recognize it to be a core part of our success. Because of the diversity of our employees, affiliated health professionals and volunteers, we are... positioned to meet the unique needs of our patients and community. We acknowledge and celebrate the uniqueness and talent of each employee. Because of our talented workforce we are able to provide a quality healthcare experience to our patients and community. We strive to create an inclusive environment in which individual diversity can be leveraged and thrive. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.