General Statement of Duties: The Staff Associate, Supervisor of Maintainers is responsible for the oversight of all first shift maintenance personnel, including residence halls maintenance personnel. The incumbent will provide leadership, training, and technical assistance to ensure the staff is efficient, knowledgeable and consistent in their work performance. They will engage services of vendors as needed for equipment repairs/purchases, training seminars and supplies and work with University constituents to provide resources for custodial services as needed.
Responsibilities: (E) = Essential 1. (E) Supervises, trains and provides technical assistance to employees engaged in daily custodial maintenance tasks and special projects. Schedules daily work routines as appropriate. Responsible for inspecting completed tasks to ensure satisfactory work has been performed and University cleaning standards have been met by staff. 2. (E) Serves as first line supervisor with respect to all personnel matters for subordinate personnel. Assures that the policies of the University and the Facilities Department, as well as safety regulations are known and observed by Maintainer staff. Maintains all associated time, attendance, and other necessary personnel records. Performs or assists the Director with employee discipline and conduct employee performance appraisals. 3. (E) Utilizes Department computerized work management system. Reviews all work orders to ensure information is complete. Reviews with staff to confirm that work is completed. Communicates with students and staff regarding status and schedules of open work orders. Updates work order system as needed. 4. (E) Serves as Department liaison with Residence Life for custodial services. 5. (E) Serves as essential personnel during university emergencies, including winter conditions. Works with Director in coordinating Maintainer staffing during weather events and campus emergencies. 6. (E) Schedules and oversees outside vendors. Monitors contractors while on campus and reviews work for quality and completeness. Schedules outside vendors to assist in the cleaning and maintenance of the buildings. 7. (E) Maintains documentation as required for the University's environmental and safety programs. 8. (E) Plans, develops and manages Maintainer tasks in accordance with seasonal calendar and University calendar. Works with other University departments to coordinate seasonal work. 9. (E) Creates and maintains computer-based spreadsheets as required 10. (E) Maintains inventory list of custodial equipment and location. Responsible for coordinating the repair of custodial equipment. 11. (E) Supervises student workers. Plans and distributes workload to student staff. Inspects work for quality and completeness. 12. (E) Evaluates effectiveness of staff response and determines adjustments to workforce assignments; assists in the recruitment and selection of qualified staff. 13. (E) Responsible for training, or arranging for training, for staff in proper workplace procedures, use of materials, equipment, and safety procedures. 14. (E) Requisitions supplies, materials and equipment used in the cleaning and repair of buildings. 15. (E) Demonstrates moral, civil and professional behavior, worthy of emulation by other staff and students. 16. (E) Responsible for contributing to the WSU Strategic Plan. 17. (E) Responsible for contributing to Equal Opportunity/Affirmative Action objectives. 18. Performs other duties as assigned.
1. Minimum of five years' experience in supervising custodial/maintenance staff, preferably in a school, university, industrial or large service facility, preferably in a union environment. 2. Bachelor's degree preferred. 3. Considerable knowledge of the building custodial work including the care and operation of tools and equipment used. 4. Knowledge of state and federal safety and environmental policies and procedures. 5. Ability to manage multiple projects simultaneously. 6. Ability to plan, organize, and supervise the work of custodians and outside contractors. 7. Ability to understand and follow complex written and oral instructions. 8. Ability to communicate effectively with all constituencies of the University in written and oral fashion. 9. Proficiency with use of MS Word, Excel, PowerPoint. 10. Ability to motivate subordinates. 11. Ability to ambulate safely across campus, stand for extended periods of time, lift up to 40 pounds, climb ladders, work in hot and cold temperatures and report to work in emergent situations as needed. 12. Ability to perform above-stated duties with or without reasonable accommodation. 13. Valid driver's license.
Worcester State University is an Affirmative Action/Equal Opportunity Employer which seeks to reflect the diversity of its community.
The firm annual salary range for this full-time, benefited APA position is: $60,000 - $65,000
All applicants must apply online at worcester.interviewexchange.com
Expected documents for submission include a cover letter, resume, and a list of three professional references with contact information. Applicants must complete the National Student Clearinghouse Authorization form or submit the official transcript of highest degree.
All information that can be uploaded to one's e-account should be done so by the applicant; information which cannot may be faxed to 508-929-8169 or emailed to firstname.lastname@example.org, or may be sent to the following address:
Director of Human Resources
Worcester State University
486 Chandler Street
Worcester, MA 01602-2597
Internal Number: 121642
About Worcester State University
WORCESTER STATE UNIVERSITY is a vibrant public university located in the residential west side of Worcester, Massachusetts, the second largest city in New England and home to 38,000 college students at more than a dozen colleges and universities. Situated on a compact 58-acre campus, the University offers 50 undergraduate and graduate academic programs to more than 6,400 students annually. The Princeton Review ranks us as one of the 75 "Best Value" public colleges in the country, as well as a "Best in the Northeast" college.