Reports Directly to: Manager of Communications Services
Directs : Broadband Foreman/Lineman, Broadband Fiber Tech, Fiber Splicer, Fiber Splicer Tech, or Assigned Personnel, as directed
FLSA Status: Exempt
The position of Broadband Plant Supervisor is one of high responsibility for reliable, economical system planning for growth and for ensuring system construction is performed safely, to applicable specifications, codes, and satisfaction to the public. The Broadband Plant Supervisor must have demonstrated leadership ability,must have a working knowledge of all BEC Communications’ fiber optic lines and the ability to coordinate with necessary personnel.This positionrequiresknowledge of fiber optic construction, splicing and a thorough working knowledge of all aspects of safe line construction, line maintenance, troubleshooting, and public relations. A Broadband Plant Supervisor has mastered the performance of line positions necessary in connection with construction, maintenance, and repair of the BEC Communications’ system.
A Broadband Plant Supervisor will train, coach, and supervise, both directly and indirectly, all aspects of routine and non-routine work performed on fiber optic plant. This position will participate, when required, with the installation, maintenance, troubleshooting, and repair of overhead and underground fiber optics and communications equipment. A Broadband Plant Supervisor will also accurately complete required forms, reports and other documentation. The Broadband Plant Supervisor ensures that work performed by subordinates is completed in a safe, professional manner and sets an example for others of safe, productive work procedures.
Essential Functions of Position:
Position involves a combination of indoor and outdoor activities. Outdoor activities include exposure to various weather conditions including heat, high humidity, cold, wind, fog, rain, lightning, hail, sleet, snow, and ice for extended periods of
Must possess and maintain the ability to:
Respond in a positive manner to supervision.
Work as a cooperative member of a
Interact in a professional and courteous manner with co-workers and customers/subscribers.
Successfully work within deadlines and time
Participates with the Manager of Communications Services in the formulation of objectives, procedures, and plans as they related to the Communications Department. Consults the Manager of Communications Services regarding major responsibilities and developments, keeping him advised of special events, providing reports of progress and results, and advising and assisting him with respect to objectives and plans formulated. Looks to Manager of Communications Services for guidance, counsel and necessary
Communicates to and obtains understanding and acceptance from subordinates regarding these objectives, procedures and plans.
Serves as career coach/advisor to subordinates providing coaching and counselling to personnel regarding special problems and performance of work. Provides necessary guidance, assistance or instruction and gives proper credit for performance. Provides leadership and creates the desire for development among subordinates and a sense of teamwork on the crew. Continually assesses the skills and abilities of
Plans and coordinates the work assigned to him so that it can be completed with proper priority and in an orderly
Enforces and models proper behavior and compliance with all applicable codes, regulations, policies, and
Assigns and supervises subordinates as necessary to safely, accurately and economically complete jobs. Continually assesses the skills and abilities of subordinates, ensuring that projects are completed by properly trained
Administers performance reviews and ensures appropriate corrective action or recognition is given to subordinates, when
Directs the activities of the subordinates, making sure that all responsibilities, authorities and relationships are understood and
Directs and monitors activities of construction personnel, maintenance personnel, and contractors to ensure accurate documentation, maximum safety, productivity, and public satisfaction are
Considers and reviews recommendations made by subordinates for new changes in present procedure and, when appropriate, makes recommendations to the Manager of Communications Services.
Responds to, investigates and recommends actions for policy and procedure violations, unsafe practices and any other action or behavior which may have a negative impact upon Bartlett Electric Cooperative, Inc. or BEC Communications, LLC.
Delegates appropriate authority and freedom of actions, but with recognition that he cannot be relieved of his
Communicates properly using two-way
Correctly operates a laptop computer and the programs/systems
Develops, implements, coordinates, directs, and documents BEC Communications system maintenance programs as required by BEC, RUS, and/or other governing agencies or codes.
Consults and coordinates with all Bartlett Electric Cooperative, Inc. departments, as appropriate, customers/subscribers, prospective customers/subscribers, property owners, builders/developers, agencies, and companies concerning requirements for services and/or line changes. Prepares cost estimates, contracts, designs, easements, for acquirement of material, staking of line, staking sheets, and other documentation, as
Coordinates construction of work plan projects by reviewing cost estimates, contracts, design, easements, acquirement of material, staking of line, staking sheets, and other documentation as
Receives daily job assignments from Manager of Communications Services and coordinates with Broadband Fiber Foremen, plans staff, and prioritizes daily work assignments. Directs crews in accordance with plan. Monitors and adjusts as
To the extent possible, ensures that the contracting companies use correct notification, clearance, material, and installation procedures. Ensures that maximum safety, economic benefit and public satisfaction are
Reviews contractor billings for accuracy and corrects, as required, before approving payments.
Inspects completed work to ensure it has been done to specification, in compliance with all safety policies/procedures/codes. Ensures substandard construction or defects on the system are found, repaired and documented to minimize exposure, maximize safety and limit legal
Ensures maintenance needs on the system are found, repaired and documented to minimize complaints, maximize safety and limit legal
Directs, monitors, and documents restoration of service delivery as a result of power outages and resolves service complaints using procedures which ensure maximum safety, economy, restoration, and member
Complies with all Bartlett Electric Cooperative, Inc. policies and procedures, safety rules, RUS specifications, NEC, NESC, federal, state, and local regulations and
Makes every effort to serve all customers/subscribers courteously, efficiently and fairly and to satisfy their complaints or inquiries, if possible. If unable to do so, refers them to the proper persons.
Understands and complies with all Department of Transportation (DOT) rules and regulations, including Drug and Alcohol
Acquires, maintains and returns material, equipment and tools in accordance with Bartlett Electric Cooperative, Inc. policies and procedures, as well as inventory control
Accurately and legibly completes all documentation (computerized timecards, hand- written reports, etc.) in accordance with Bartlett Electric Cooperative, Inc. policies and procedures and submits such documentation to the proper individuals for recordkeeping
Assists assigned personnel in the completion of necessary documentation checking for accuracy before submitting to proper individuals for recordkeeping
Possesses working knowledge of supervisory theories and
Possesses a basic understanding of human resource management
Possesses knowledge of training, development, mentoring, and apprenticeship of
Possesses basic understanding of employee motivation, rewards, recognition, and discipline.
Must possess knowledge of, or demonstrate the ability to learn, various computer applications, including BEC Communications’ design software and customer/subscriber information and work order system. This includes Microsoft Office spreadsheets and word
Works on call duty after normal working hours, including evenings, late nights, weekends, and holidays, as needed. Must be able to report for duty within thirty (30) minutes of notification when on
Organizational vehicles, two-way radios, digger trucks, aerial platforms (bucket trucks), fiber optic test gear, fiber splicer, chainsaws, forklifts, front-end loaders, hammers, channel locks, high-leverage wire cutters, tamps, shovels, pliers, screwdrivers, fall arrest systems, and any other fiber optic construction or maintenance-related equipment, as well as computer, printer, copier, fax machine, multi- functional phone system, shredder.
Other Important Duties:
Maintains good working relations with co-workers, Bartlett Electric Cooperative, Inc. and BEC Communications, LLC customers/subscribers and the general public.
Represents Bartlett Electric Cooperative, Inc. and BEC Communications, LLC by attending schools/seminars/meetings for improvement of job knowledge and skills, when requested.
Continually explores new ideas to enhance job performance, efficiency, productivity, and work relations. Communicates these ideas to the Manager of Communications Services.
Performs other duties as may be assigned by Manager of Communications Services or
Experience, Training, Knowledge, Skills, and Abilities:
Must maintain professional knowledge of all issues relating to fiber optic
Must maintain knowledge of Bartlett Electric Cooperative, Inc. policies related to duties of the
Participates in Bartlett Electric Cooperative, Inc. Safety
Must successfully perform annual Bucket Truck Rescue
Must maintain knowledge of CPR, AED and First Aid in order to use it, when
Ability to travel intra/inter-state, as necessary, for training purposes, meetings, or to provide assistance to other electric cooperatives, as
Must pass a Department of Transportation or general physical, as
Must pass required and random OSHA/DOT drug
Ability to move about and within an office building and on various
Ability to lift and/or move equipment and tools weighing up to 50 pounds without assistance and in excess of 50 pounds with
Ability required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
Ability to frequently stand and/or walk, either on the ground, while working at elevated heights or sitting for extended periods of
Ability to perform manual and detailed hand work using both hands, sometimes repetitively, climb and balance, squat, stoop, crouch or kneel, push, and
Ability to bend at neck, waist, legs, and arms, reach above shoulder-level, twist body, and change positions at
Ability to speak and hear clearly to communicate over loud background
Ability to function successfully on little or no sleep for extended periods of time in extreme circumstances such as large power outages caused by storms,
Vision ability that meets the minimum requirements to acquire and maintain a Texas CDL Driver’s license, with or without corrective
Ability to communicate effectively and efficiently, both orally and in writing, with a diverse group of people and personalities. Requires a high degree of interpersonal
Ability to be tactful and get along with diverse groups of people and personalities. Capable of conveying a positive and professional
Ability to prioritize and manage multiple tasks, even simultaneously, as well as coordinate projects with other employees working to consistently meet deadlines and budgets.
Ability to listen to and read instructions and other
Ability to use judgment and reasoning skills to perform the Essential Functions of the Position.
Ability to motivate, direct, supervise, train, and coach