At BCH, success is measured in patients treated, parents comforted and teams taught. It's in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed team and discover how your talents can change lives.
The Food Services Assistant II - Lead Barista will be responsible for:
Training all new baristas on the barista basics program (about one month of training per new employee)
Managing rest breaks, inventory, tasks, temperature taking and record keeping.
Managing the pull to thaw system for baked goods and sandwiches.
Taking care of voids, customer disputes and performing service recoveries on an as needed basis
Training team on all new drinks as they are released each season.
Ensuring the store is stocked and ready for service during shift.
Ensuring Starbucks standards of quality are followed.
Performing the monthly clean, safe and ready audit with manager on duty.
Preparing food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients.
Available to perform many different tasks within the store during each shift.
Maintaining high levels of sanitation of all equipment by adhering to department policies and procedures, Health Dept. codes and J.C.A.H.O. regulations.
Contributing to a positive working environment and promotes teamwork by taking initiative to improve overall quality and exceed customer expectations. Maintains clear communication channels and constructive, sensitive relationships with co-workers, supervisors, patients, customers, parents and all hospital staff.
To qualify, you must have:
High School or equivalent plus 12 months of previous experience.
ServSafe certification and Starbucks Barista Trainer Certification required
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
Please note: During a public health emergency, individuals in this role may be expected to take on additional duties to respond to organizational needs.
BCH offers competitive compensation and unmatched benefits, including a flexible schedule, affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement, and discounted rates on T-passes.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability
Internal Number: 3086658
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.