DISTINGUISHING FEATURES OF THE WORK Actively supports and upholds the City's stated mission and values. Performs highly professional management, administrative, and supervisory duties in directing all activities of the division as a Department Head. This is a Department Head level position reporting directly to the Deputy City Manager. Employees of this class are responsible for organizing, directing, and coordinating the sections of the division. The position works with considerable independence and has overall responsibility for determining major divisional policies, planning long- and short-range programs, budget preparation, personnel management and professional growth of staff, and deals with major technical and administrative matters with other division, the City Manager, the City Council, various commissions, outside agencies, and the public at large. This position is responsible for the water, wastewater, reclaimed water and stormwater programs within the City.
This position is FLSA exempt.
Examples of the Work Performed
EXAMPLES OF THE WORK PERFORMED (ILLUSTRATIVE ONLY)
Provides excellent customer service to both internal and external customers.
Provides leadership and advises section heads on problems relating to their respective sections.
Responsible for the short- and long-range goals and objectives of the division.
Responsible for the planning and acquisition of long-term water resources including involvement in the Little Colorado River Adjudication.
Responsible for the preparation of annual and long-range budgets, and for ensuring that the provisions of the approved budget are complied with and exercises control over expenditures.
Reviews plans, technical reports, budget estimates, and proposed ordinances and regulations submitted by section heads.
Develops division related policies in consultation with appropriate section heads for the expansion, operation, and maintenance of various programs.
Keeps the Deputy City Manager informed of divisional activities through written and oral reports.
Confers with representatives of various agencies, regional water groups and consultants on varied divisional projects and prepares memoranda and conducts correspondence and meetings relevant to the division or its component sections.
Confers with the City Manager, City Council, various commissions and boards, civic groups, and the general public in matters and problems relating to the division.
Represents the City at various regional and state water/wastewater committees and develops policy recommendations regarding long term water strategies to the water commission and council.
Establishes policies, procedures, schedules, guidelines and priorities to be observed by subordinates.
Attends council meetings and work sessions to represent department matters.
Participates in the selection, supervision, and evaluation of staff.
Attends conferences, conventions, and other educational and professional meetings to remain aware and informed of modern procedures, methods, and administration related to the department.
Speaks before civic clubs, community organizations, the media, and others on the plans, objectives, policies, programs, and problems of the department.
Performs related duties as required.
Regular attendance is an essential function of this job to ensure continuity.
Responsible for creating a corporate culture which values the following:
Leadership – As an organizational leader serves people and guides them toward a common vision. Acts in a direct and truthful manner and is widely trusted and respected. Keeps confidences and does not shrink from personal responsibility. Is able to create a vision and elicit cooperation and support, is able to develop and execute a strategic plan efficiently and with clear goals and objectives and is able to inspire others to pursue change by actively involving all stakeholders in the process.
Accountability – Is accountable to the community, organization and division, and is fiscally accountable.
Responsiveness - Values addressing customer needs through effective communication skills, maintaining composure, making decisions in a timely manner, and utilizing mediation/negotiation skills when necessary.
Quality – Provides high quality customer service by focusing on the needs of the customer, managing expectations, and building constructive and effective relationships as well as quality work programs and results.
Professionalism – Is honest, responsible, fair, highly trained and cost conscious. Has the required education level and experience commensurate with the position and works effectively with diverse people and demonstrates an understanding of how their own division's action impacts other areas in the organization.
Teamwork – Partners with citizens, other agencies, and employees for a better Flagstaff through managing, coaching and mentoring, delegating and team development.
Problem Solving – Solves problems creatively, open-mindedly and professionally through generating new ways to accomplish work and develops innovative approaches and ideas. Takes the initiative by seizing the opportunity to improve processes and procedures for the good of the organization and community.
Graduation from an accredited college or university with a bachelor's degree Public Administration, Business Management, Engineering, or a related field or seven years of high level professional experience in public works, water services, engineering, hydrology or any combination of experience, education, or training that demonstrates the incumbent has the leadership competencies as described in the job description.
Seven years administrative and professional experience relating to public administration in general, and five years specific experience relating to the division.
DESIRED EXPERIENCE AND TRAINING
Master's degree in public administration, engineering, hydrology, business management or related field.
Possession of Grade IV State certification(s) in water treatment, wastewater treatment, water distribution or wastewater collection.
Possession of a professional registration from the Arizona State Board of Technical Registration (e.g., engineering or geology).
While performing the duties of this job, the employee is frequently required to sit, walk, use hands to finger/handle, feel, reach with hands and arms, talk or hear; is occasionally required to stand.
While performing the duties of this job, the employee must occasionally lift and/or move up to 30 pounds.
Must possess, or obtain upon employment, a valid Arizona driver's license.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Thorough knowledge of the principles and practices of public administration, budget preparation, policy formation, and short- and long-range planning, especially as they relate to the department.
Working knowledge of the functions and goals of the various sections that make up the Division.
Demonstrated ability to organize, direct, and coordinate the activities, budgets, and goals of the wide variety of divisions that compose the department.
Knowledge and ability to plan, secure and implement long term water acquisition.
Thorough knowledge of regulatory requirements for the operation of a public water, wastewater, reclaimed water and stormwater systems.
Ability to develop short- and long-range plans and programs and to make decisions on matters of major policy and on complex technical and administrative problems.
Ability to effectively organize and direct personnel to affect maximum efficiency, communication, and coordination within the department.
Ability to deal effectively and cooperatively with councils, commissions, boards, other divisions and agencies, and the general public.
Ability to prepare and submit clear, concise, and accurate reports either orally or in writing.
Ability to select, direct, and evaluate other personnel of a high technical and administrative level.
Ability to establish and maintain effective working relationships with subordinates, other employees, government officials, and the general public.