APE is one of the world's leading manufacturers of laser diagnostic and non-linear optics instruments for ultrashort pulse diagnostics. The product portfolio spans from autocorrelators to optical parametric oscillators and includes a variety of diagnostic and wavelength conversion devices. Our customers work in various fields of application from spectroscopy to microscopy, from quantum physics to laser material processing. The location for this position is our sales office in Fremont, California, USA.
Service, adjustment and commissioning of (customized) laser systems, consisting of fine mechanical, optical and electronic assemblies
Installation of the equipment at customer site (worldwide)
Demonstrations, briefings and customer training; in person, via teleconference (remote session), or written form, such as email.
Address all technical and maintenance issues that arise. Requires diligent administration, documentation and follow through.
Respond to customer inquiries by email and telephone.
Issuance of service quotations
Extensive input and tracking in customer record management (CRM) system.
Documentation of work performed and the measurement results (service report)
Extensive travel (approx. 75%), primarily serving customers in North America. Occasional travel outside of this territory will be required.
Bachelor degree in science related to optical or laser technologies.
Knowledge in optics, metrology and / or high frequency technology, ideally with practical experience in the construction / adjustment of lasers and optical components
Excellent command of the English language, both written and verbal. Due to the nature of, origin and location of many customers, the ability to communicate, both written and verbal, in other language(s) is welcome.
Must be authorized to work in the United States.
Must be able to travel internationally.
About APE - Applied Physics and Electronics
APE develops and manufactures instruments for generating ultrashort, wavelength tunable laser pulses and provides test and measurement equipment for pulsed laser systems.
The company is a global technology leader in the field of Optical Parametric Oscillators (OPOs) and in diagnostics of ultrashort laser pulses. APE’s product portfolio also includes short pulse laser accessories such as pulse pickers, acousto-optics and devices for harmonic generation.
APE devices are used worldwide and in many renowned research institutes and universities. Applications include basic research in physics, chemistry, biology and medical science. APE devices are also increasingly deployed in industrial and medical applications.
APE America is managed by Crossroads Photonics Corporation.