The Spectrum Software Consultant is responsible for conducting software consulting engagements for clients and will focus on the analysis of the customers’ business goals and objectives to ensure that all requirements are met, and all projects are successfully completed. This role requires excellent communication and organizational skills within the Company, management, team members, and client relationships. The position will work on multiple software consulting projects as assigned.
This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service and ethics.
Essential Duties and Responsibilities
Analyze customers’ business requirements and objectives; develop a project design with the Senior Spectrum Consultant and/or Project Manager to meet customers’ implementation needs
Manage project documentation
Provide consulting services related to use of software applications such as planning sessions setup, testing, readiness assessment, data import/conversion, custom report needs and documentation
Develop and maintain a high level of knowledge of Spectrum package and remain an expert
Perform proper due diligence while analyzing the clients’ challenges and software requirements
Interact directly with clients of all knowledge levels, and at any level in their organization
Other duties as assigned
Integrity and Trust – is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain
Presentation Skills – is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peers, direct reports and bosses; is effective both inside and outside the organization on both cool and hot data and controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn’t working.
Customer Focus – is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect
Functional/Technical Skills – has the functional and technical knowledge and skills to do the job at a high level of accomplishment
Problem Solving – uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers
Time Management – uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities
Communications – writes and speaks clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect
Composure – is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked; is a settling influence in a crisis
Education, Qualifications & Experience
Degree in Accounting or business- related field preferred
Subject matter expertise in accounting principles and practices (e.g. payroll, accounts payable, accounts receivable, inventory, purchase orders, general ledger) and construction project management (e.g. project set-up via estimate, project buy-out, project documents, project change orders, job costing, job billing)
Two to five years software consulting experience
Knowledge of Viewpoint Spectrum software or Viewpoint Vista software is preferred but BIG will consider other ERP package experience (i.e., Sage or CMIC) if all other requirements are met
Client management experience
Microsoft Office experience
Experience working with application developers
Ability to travel to client locations within the United States if required.
Must be able to lift up to 25 pounds
Telecommuting is allowed.
About Business Information Group
Business Information Group, Inc. (BIG) is a leading IT consulting firm based in York, Pennsylvania. Co-Founders and brothers, John and Scott Dolmetsch grew up during the PC revolution and started programming computers in the early 1980’s. What started out as two brothers tinkering around in their basement and networking for friends soon became a bona fide business.
Incorporated in 1992, BIG provides clients with quality services in network design and implementation, virtualization, wireless communication, and software consulting. A wholly-owned subsidiary, BIG Wireless LLC (BIG Wireless), was created in 2005 to specialize in wireless services while leveraging BIG’s networking and telecommunications expertise.
BIG’s four project teams include more than 100 experienced professionals who competently evaluate technical challenges, integrate core technologies, and orchestrate project execution on a daily basis. Our project teams include our Wireless Communications team, our Networking & Security team, our Software Consulting team, and our Network Operations Center (NOC) team. All four collaborate on projects to exceed client expectations.
Our Wireless Communications team desig...ns, builds and manages large, indoor and outdoor, wireless networks for data and VoIP. BIG Wireless possesses an in-depth knowledge of wireless and network design and implementation with extensive experience in the education, transportation, government and venue space.
Our Networking & Security team and our Software Consulting team provide hardware sales and service, cyber security training & prevention, network security consulting and implementation, custom reporting, application development, ERP implementation & training, and database services to businesses of all sizes regionally and nationally.
Our NOC team provides 24/7 remote monitoring and management of customer networks.