Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.
Department: Residential Life
Salary/Rate: $36,054.12 (@ 1.0FTE, compensation package includes a furnished apartment and meal plan.)
University Housing supports the educational mission of the University by providing a safe, secure, and educational living environment for students. Many educational and social learning opportunities are provided to the students while living in University Housing. In addition, University Housing also provides educational groups the means to stay on campus and utilize the university facilities, services, and experience through our Conference Services. During the academic year University Housing has approximately 1,200 students living in the halls and apartments. Conference Services accommodates over 10,000 guests throughout the full year. University Housing is a self-supporting auxiliary enterprise with an annual operating budget of over 14 million dollars. The Area Coordinator (AC) is primarily responsible for student staff supervision, community development, and operations management within the University Housing department. The person coordinates the work of staffs assigned to their functional areas to accomplish the goals of the University Housing department at Southern Oregon University (SOU). The AC will provide a supervision philosophy that encourages creativity and provides motivation for student staff. The AC is supervised by, and reports directly to the Assistant Director of University Housing for Residential Life. The Area Coordinator must be accessible to residents and guests on a regular, daily basis. Some evening and weekend work and occasional travel is required. The person will serve in the primary professional staff on-call rotation for University Housing. Additionally, the Area Coordinator is expected to:
Adapt and respond appropriately to new and challenging circumstances.
Act as a role model and professional representative of SOU and University Housing.
Always act in a mature and appropriate professional manner in dealings with students, parents, staff, and other University officials.
Support the mission, goals, and policies of University Housing and SOU.
Encourage academic achievement, student satisfaction, and retention through personal contact, community development, and operational management.
Ensure accurate and positive representation of SOU to the public.
Maintain ethical relationships with colleagues and students.
Represent SOU in an appropriate manner at all times, including at conferences or other events as requested. The AC will also be responsible for building interpersonal relationships to:
Develop a sense of community and a basis for positive interpersonal relationships.
Be aware of problems and concerns.
Mediate conflicts and work to resolve problems.
Establish a rapport with residents and guests.
Be receptive and open to different values and lifestyles.
Be available for consultation with students, parents, staff, and conference groups.
Respect the confidence of residents, guests, and staff.
Display appropriate flexibility and a positive perspective in various situations.
Promote an atmosphere of cooperation.
Demonstrate interest and enthusiasm.
Minimum Classification Qualifications:
A Bachelor's Degree in an applicable field.
Two years of experience at the undergraduate level in either Housing/Residential Life or Student Life/Involvement.
This is a required live-in position with some evening & weekend work and emergency on-call responsibilities.
Must be willing and able to live in campus provided housing.
A Master's Degree in the social sciences or higher education administration
Direct, progressive experience in Housing/Residential Life
All Listed Duties:
Administration and Management:
Facility Management: oInitiate and communicate to appropriate staff concerning facility needs. oProvide input for renovation and/or improvement plans. oMaintain all records necessary for working with students and staff: keys, room inventory forms, emergency cards, etc. oEnsure the implementation of fire safety, security, and damage control. oAssist with the facilitation of the opening and closing of the residence halls. oFacilitate hall duty coverage as appropriate. oWork with the Housing Office to facilitate room changes in accordance with established policies.
Supervision: oBe responsible for supervising 5-15 student staff members. oMeet regularly with staff to address concerns, questions, and progress. oProvide ongoing formal and informal evaluations. oConfront and resolve problems immediately.
Organizational Tasks: oFacilitate the accurate and timely completion of necessary paperwork, including but not limited to: room inventory, occupancy reports, and room changes. oAssist with interviewing, evaluating, and selecting prospective student staff. oAssist residence hall student groups with hall budgets and planning.
Duty & Scheduling Expectations: oCoordinate hall staff and front desk staff duty schedules as appropriate. oParticipate in the weekly AC On-Call duty rotation for all 12 months of the year. oShare duty responsibilities appropriately during vacation/building close-down periods. oConfront and mediate situations when they arise or are communicated to you while on-call. oCarry the emergency on-call phone with you at all times when on-call.
Meeting Expectations: oMeet weekly with those you supervise/advise. oMeet weekly with your supervisor and others on your administrative team. oMeet with committees as necessary/required.,
Behavior & Intervention Strategy
Advising/Referral: oAssist residents/guests concerning academic, social, and personal needs. oBe responsible for knowing referral channels and opportunities to better serve students. oBe a resource for improving staff competencies on problem solving, mediation, programming, counseling, referrals, etc. oWork cooperatively with all student and professional staff.
Crisis Intervention: oAssist and control crisis situations through immediate action, sound judgment, and appropriate referrals. oFollow up as appropriate with students and administrators. oConsult with appropriate resources in times of crisis.
Policy Enforcement & Conduct: oKnow, understand, and effectively communicate policies, procedures, and the University Housing & Dining Contract. oSupervise staff to ensure consistent enforcement of policies. oConfront individuals in violation of policies or contract and provide appropriate documentation. oProvide support to staff for debrief after an incident has occurred. oServe as a conduct officer for the University. oAdjudicate student conduct in a timely manner, following all procedures, policies, and protocols set forth by the department and the university.,
Leadership & Community Development Programming:
Programming: oServe as a resource and advisor for individuals and groups. oFacilitate community development among the constituents that you serve. oCreate intentional opportunities for engagement and learning among residents
Role Model: oBalance personal needs with organizational interests and policies. oSet standards and satisfactorily complete projects.
Leadership Development: oIdentify and help develop potential leadership in every student you serve. oEncourage student participation in challenging experiences. oRefer potential leaders to appropriate offices and resources for future development. oCollaborate effectively with other university departments to help best serve students. oAdvise student leadership groups including the Area/Hall/Community Councils or their equivalents.
Committee Participation: oLead project work within the University Housing department as appropriate or requested. oRepresent University Housing on institutional committees as needed/required.,
Office hours and duties:
Hold regular office hours during the week.
Allow for flexibility in office hours as needed to accommodate the needs of residents and conference attendees.
Attend campus, hall, and floor programs and activities.
Serve in the AC On-Call Duty Rotation.
Complete other tasks as assigned.,
Communication: oMaintain frequent and open contact with students and staff. oRespond promptly to requests for information. Check messages several times daily. oPromptly deliver pertinent information to supervisor or appropriate administrative staff. oParticipate constructively and appropriately in meetings.
Training and Development oAttend required training and development meetings and retreats. oAttend student leadership and/or professional conferences when possible. Submit program proposals to present at these conferences. oAssist with and support the completion of a variety of collateral assignments including, but not limited to, Housing Operations Management, Student Training and Development, Themed Housing, and Student Group Advising.
Special Instructions to Applicants:
Must be willing to travel and attend training programs off-site for occasional professional development.
Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
Must be able to successfully pass a pre-employment background check.
Under the provisions of the Fair Labor Standards Act (FLSA): -Position classification defined as “exempt” are not subject overtime
The person holding this position is considered a
Internal Number: 8800
About Southern Oregon University
SOU provides career-focused, comprehensive educational experiences to over 6,200 students. Along with an emphasis on student success and intellectual growth, SOU is committed to diversity, inclusion and sustainability. Theoretical and experiential learning programs provide quality, innovative experiences for students. At SOU, students build strong community connections through internships, mentorships, field studies, capstone projects, volunteer opportunities and civic engagement.