Location: Worcester, MA Category: Student Services Posted On: Sun Mar 28 2021 Job Description:
GENERAL STATEMENT OF RESPONSIBILITIES:
The Coordinator of Student Accessibility Services works collaboratively with Student Accessibility Services staff to coordinate services to ensure that students with disabilities have equal access to post-secondary education as mandated by federal regulations (Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1990 and 2008). The Coordinator conducts intake interviews, determines eligibility for services and accommodations, and problem-solves/consults with campus partners to remove barriers due to a disability. The Coordinator develops, executes, and manages programs for currently enrolled students; initiates and maintains community outreach programs for students transitioning into the post-secondary setting and liaising with internal departments and faculty, as well as community agencies. The Coordinator's responsibilities also include keeping abreast of federal laws and regulations relating to the disability field, which includes reviewing ADA cases and court rulings that may impact operations.
The Coordinator of Student Accessibility Services reports to the Director of Student Accessibility Services.
The Coordinator of Student Accessibility Services will assist with monitoring and/or supervising clerical staff and part-time personnel.
DUTIES AND RESPONSIBILITIES:
1.Coordinates accommodations and services for students with disabilities ensuring equal access within the academic programs and campus setting.
2.Manages an active caseload of students with disabilities which includes maintaining accurate and confidential records for each student related to eligibility, provision of services, accommodation decisions and recommendations, and student progress.
3.Performs case management activities including pre-enrollment inquiries and intake process, disability documentation review, accommodation eligibility determination, reasonable accommodation planning and ongoing student/faculty support to ensure equitable access.
4.Interacts with students with disabilities to provide support/advisement, e.g., advisement and course registration, liaison with community agencies, referral to campus or community supports. Offers holistic student support with self-determination strategies and self-advocacy skills.
5.Provides support, recommend, and demonstrate assistive technology and software programs commonly used across curriculum.
6.Provides advocacy and support for students with disabilities' access and inclusion for an equitable campus experience, including input/recommendations on instructional, assessment, and curricula issues impacting students with disabilities.
7.Contributes to the development and implementation of departmental assessment and evaluation plans to determine service effectiveness. Prepares and analyzes student data and provides statistics pertaining to service delivery.
8.Collaborates with SAS staff in updating procedures and protocols in accordance with the ADA, best practices in the field, and college mission.
9.Utilizes Student Information Systems (SIS) case management database for recordkeeping in accordance with current office procedures and protocols.
10.Consults and collaborates with campus partners (e.g. faculty, Center for Academic Excellence, and Student Life) to coordinate access and reasonable accommodations in the face-to-face and remote learning environments.
11.Assists with the development and implementation of departmental programming and training initiatives. Promotes disability awareness both on and off campus (secondary school events, informational programs, and campus trainings for faculty/staff).
12.Maintains comprehensive knowledge of college services and assists students with connecting to various support resources (e.g. tutoring, mental health counseling, mentoring).
13.Participates in college and Enrollment & Student Services initiatives and committees effectively with the core values of collegiality, inclusion and service. Collaborates with campus departments such as Admissions and Student Life with programming efforts.
14.All other duties as assigned, and not limited to, responding to emails, calls, and other unexpected and unassigned internal and external requests for information, explanation, etc.
1.Master's degree in Education Rehabilitation, Counseling, Special Education, or closely related field
2.Understanding of disability identity, culture and social construction.
3.Understanding of modern and emerging assistive technologies commonly used by people with disabilities.
4.Proven record of excellent communication skills, including written, verbal, professional presentations and within digital platforms.
5.Ability to work effectively in both independent and collaborative team environments.
6.Ability to engage with diverse individuals in a culturally conscious manner.
7.Working knowledge of Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act, including the 2008 Amendments.
1.Experience working in a community college environment.
2.Knowledge of assistive software and hardware and accessible technology law and guidelines including Section 508 and the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG)
3.Demonstrated proficiency in a second language
4.Two (2) years' experience and/or training that includes assessment and program coordination, ADA compliance, vocational rehabilitation, diagnostic teaching, or adaptive/assistive technology; or an equivalent combination of education, training, and experience.
QCC was established in 1963 to provide access to higher education to residents of Central Massachusetts. Since the early 60s, enrollment has grown from 300 to over 13,000 full and part-time day and evening students served. Over 120 associate degree and certificate career options in Business, Healthcare, Technology, Liberal Arts, and Human Services. The College also offers a wide variety of non-credit courses, workshops, and seminars through its Center for Workforce Development and Continuing Education. In addition, over 300 noncredit and nearly 35 credit courses are offered online.In addition to its main campus on West Boylston Street in Worcester, the College has program locations in downtown Worcester at its Healthcare and Workforce Development Center, at the Senior Center in Worcester (Hospitality & Recreation Management), Burncoat High School in Worcester (Automotive Technology), and in Marlborough at Assabet Valley, and Southbridge.QCC is especially interested in candidates who, through their research, teaching, and/or services, will contribute to the diversity and excellence of the college academic community.