The student advisor is responsible for advising students in the specifics of a Lindenwood University degree, as well as providing advice on career options and continued educational studies.
Essential Job Functions and Performance Indicators
The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Job Responsibilities and Execution
Assists students in their growth and development by constructing applicable educational plans consistent with their abilities and interests
Arranges schedules and recommends courses for students
Determines, based upon prerequisites and degree program requirements, the adequacy of students’ academic progression
Maintains knowledge of university policies and how student issues may affect their standing; conveys to students the implications of known performance deficiencies
Conducts student appointments to plan for the coming semester and to review/revise long-range academic program schedules
Directs students towards self-help tools and services
Monitors student schedules and keeps appropriate personnel informed of progress within planned program
Provides mentoring and direction on career options, graduate school or general university questions and issues
Refers students to institutional resources when academic, behavioral, attendance or other personal problems require intervention
Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence
Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork
Proactively contacts and is available for student advisees on a regular basis
Communication, Teamwork and Collaboration
Assists in the training/orientation of faculty regarding student advising duties and procedures
Consults regularly with faculty throughout students’ program progression
Interprets and provides rationale for institutional policies, procedures and requirements
Job may require other duties as assigned.
Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.
Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.
Demonstrated ability to work effectively with individuals from diverse communities and cultures
Ability to work independently with minimal supervision
Ability to effectively preserve confidentiality and exercise discretion
Ability to quickly form rapport with both students and co-workers
Knowledge of student advising processes and applicable course catalogs
Computer literacy and proficiency with Microsoft Office Suite
Knowledge of and/or willingness to learn and use process improvement methodologies
Excellent written and verbal communication skills
Excellent customer service skills
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
General office setting
Occasional evening and weekend work possible
Occasional travel between St. Charles and extension sites
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Ability to work effectively at a computer for up to eight hours daily
Ability to sit for extended periods of time
Regular attendance is a necessary and essential function
Equal Opportunity Employer
Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.
Lindenwood University, often referred to as Lindenwood or LU, is a private, coeducational, liberal arts university located in St. Charles, Missouri. Founded in 1827 by George Sibley and Mary Easton Sibley, it is the second oldest higher-education institution west of the Mississippi River and since 1990 the fastest growing university in the Midwest. The University offers more than 120 undergraduate and graduate degree programs to more than 16,000 students a year through values-centered programs that lead to development of the whole person. Lindenwood is accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.