The Assistant Director, Networking plans, coordinates, and directs the activities of the Network and Communications team ensuring streamlined operation of the technical and operational management of all services offered by the department with particular emphasis on reliability, security, and performance.
Other duties include:
Utilizes knowledge of Cisco hardware, software, and architectural design for planning enhancements, modernization and new construction projects
Responsible for the design, acquisition, installation, maintenance, and management of networking, VOIP/telecommunications, and supporting systems
Applies network monitoring tools and techniques for optimization and trouble shooting
Responsible for analyzing network traffic and applying protocols and standards to identify and interrogate inconsistencies
Applies hands on network equipment configuration experience
Utilizes experience with secure LAN and WAN technologies and design
Applies collaborative and cooperative approach to leadership, management, and team projects
Supervises a team of technical network staff, including performance management, staff professional development and mentoring
Ensures all critical systems and applications managed receive security patches and vulnerability remediation in a timely manner according to best practices and documented standards and procedures.
Ensures all critical systems have security monitoring, logging, alerting, and scanning enabled and maintained using the campus approved systems
Ensures that security configuration documentation (e.g., baseline, backup, etc.) exists for all critical systems and that the documentation accurately reflects the current state
Embraces a proactive customer service attitude toward campus partners
Minimum Education and Experience Requirements:
Bachelor's degree and at least four years of experience in a technology-related role that involved comprehensive support of enterprise level network and wireless communications systems. An Associate's degree will also be acceptable with several years of related experience.
Also looking for:
Extensive knowledge of Cisco hardware, software, and architectural design
Experience with the design, acquisition, installation, maintenance, and management of networking, telecommunications, and supporting systems
Ability to analyze network traffic and protocols
Hands on network equipment configuration experience
Experience with secure LAN and WAN technologies and design
Collaborative and cooperative approach to leadership, management, and team projects
Managerial, organizational, analytic, and problem-solving skills
Supervisory experience including performance management, staff professional development and mentoring
Ability to respectfully work, communicate and provide leadership within a diverse campus community
Demonstrated experience ensuring all critical systems and applications receive security patches and vulnerability remediation in a timely manner according to best practices and documented standards and procedures
Hands on experience with network monitoring, logging, alerting, and scanning to ensure security, availability and performance
Ability to ensure that configuration documentation (e.g., baseline, backup, security) is kept up to date and reflects the current state
5 years or more experience in a technology-related role that involved comprehensive design and support of networks and wireless communications in a university environment
Extensive experience with Cisco networks switching and routing
Familiarity with Cisco Call Manager
Familiarity with cloud-based VoIP services
Ability to ensure efficient and effective delivery on all compliance activities including such as PCI, FERPA, HIPAA, NIST, ISO 27002, GLBA, DMCA, Public Records requests, Litigation Hold requests, etc
Demonstrated experience as a member or leader in Change Management processes
Experience collaborating with Information Security
Experience with network audits and risk assessments
Experience in Higher Education with on campus student housing
Primary Purpose of Organizational Unit:
The Department of Network & Communications is part of the Information Technology Services (ITS) unit of Business Affairs at the University of North Carolina Wilmington. The Department of Network & Communications is responsible to ITS and the University for the campus wide enterprise communications systems including the wired and wireless networks, communications servers and the voice network, the campus copper and fiber infrastructure, distance education services, and cable television services. Network & Communications also assists in developing, designing and engineering long-range infrastructure plans for the University and ITS to support the campus community in its goals and objectives.
Please note all applications and any corresponding materials must be submitted no later than 11:59pm ET on the closing date. Late applications will not be accepted.
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.UNCW has been part of the University of North Carolina System since 1969.