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Arrowhead Environmental Partners

Uniontown, Alabama

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VP Retail Product Architect
Service Modernization - VP, Retail Product Architect About Service ModernizationFrom time immemorial, humans have been of service to each other in a myriad of ways using their intellect, language, and experience. However, with the invention of machines, machines also began to serve humans. Over time, machines have become extraordinarily sophisticated particularly with the advent of AI. Today, a Service Provider and a Service Recipient could be a human or a machine providing services to each other.In this context, Service Modernization refers to a comprehensive suite of AI use cases that enable enterprises to serve and service its customers across various touchpoints by:Having an acute understanding of each customer's service profileDe


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