Serves as liaison between the company and the client during a project ending with the installation and acceptance of capitalized equipment, enterprise software systems, or system integration or consulting projects/engagements. May work at client site on a day-to-day or periodic basis. Ensures customer satisfaction of information technology solutions by managing the details of overall project schedules, budgets, and deliverables. Typically uses more project management skills than technical skills. Services may be provided on a fee-for-service basis or be included as part of the purchase price for company products. Usually involves extensive interaction with sales, systems engineering, product development, and other members of cross-functional teams focused on the delivery of new or existing products to clients. Plans and directs schedules and may monitor budget/spending. Monitors the project from initiation through delivery. Organizes the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints.
Functional
Proficiency with Project Management functions such as customer interface, project budget maintenance, project schedule maintenance and project manpower planning.
Able to develop project plans (budgets, schedules, and plans) for complex projects.
Able to gain ability to oversee complex projects with high-level quality requirements.
Proficient in working with engineering leaders to implement project requirements into hardware and software.
Experience with IT and OT project solutions and comfortable working with customers and sales in this space.
Leadership
Commercial project achievement and leadership in the information and control space.
Ability to lead, motivate, and work within a technical team environment, and managing a geographically dispersed engineering and project delivery organization and making effective use of collaboration tools and remote management skill
Proven ability to manage multiple projects successfully and simultaneously. Projects could range from small ($5,000) to medium and large ($500,000) and have a lifecycle of 4 to 40 weeks plus.
Manages and reports all financial aspects of assigned projects
Interpersonal
Able to work with internal and external customers for business development and implementation strategies
Excellent collaborative skills and ability to effectively work in a team setting
May apply complex and advanced project management and scheduling techniques
Business
Understands the nature of the IT/OT industry and the available market.
Strong understanding of financial aspects of project management, percentage completion, revenue recognition, and project accounting
Personal commitment to excellence in every aspect of the business with an uncompromising stance on ethics and transparency, internally and externally
May participate in development of business team strategic plan
Basic Qualifications
Bachelor of Science degree in Engineering
Rockwell Automation will only employ those who are legally authorized to work in the United States for this opening. No sponsorship is being offered with this role.
Ability to travel up to 25%
Preferred Qualifications
Requires a minimum of 8 years previous experience with direct customer contact and project management
Requires a minimum of 5 years previous experience with complex electro-mechanical systems.
Must be willing to work towards Project Management Professional (PMP) certification within one year if not already PMP certified.
Must be able to work in a stressful environment where constructive feedback from others is encouraged and in the office as part of a project team
Must have excellent conflict resolution skills.
Must be available and willing to work overtime, weekends and holidays to meet customer project commitments.
Must be able and willing to travel and work at customer sites, including industrial plants, ships, etc., which may require climbing, working in confined spaces and other unusual work environments.
Formal PMI based Project Management training
Typically possesses industry, application or technology knowledge relevant to assigned business or geography.
Experience and knowledge of drive systems, PLCs, and industrial automation.
This position is part of a job family. Experience will be the determining factor.
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We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.
Rockwell Automation is the largest company in the world dedicated to industrial automation and information. Here, we connect the imaginations of people with the potential of technology to make the world more intelligent, more connected and more productive.
From improving the production of medicines that boost human health to reducing waste in an oil and gas plant, the work we do changes how we live. We truly believe we are doing things never before possible. And we need the brightest minds to help make that happen – the makers, the forward thinkers, the problem solvers.
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