Department: Univ Athletics-Facility Oper
Salary/Grade: EXS/8

Job Summary:

The Director of Events and Facilities Management reports to a designed Associate Athletic Director Events and Facilities Management. This position provides leadership related to the day-to-day operations, scheduling, and maintenance of assigned Athletics facilities. This position will also events oversee and serve as the principle facility and game day manager for assigned events within NUDAR athletic facilities. This position will provide supervision and support  full time and tempory staff as well as  ensuring a safe and welcoming environment for all visitors to Northwestern Athletics and Recreation facilities.

*Willingness and ability to work nights, weekends and holidays.

Responsible for adhering to all Department and University policies and procedures, as well as the rules, regulations, bylaws and interpretations of the Big Ten Conference and the NCAA.

Specific Responsibilities:

• Responsible for the day-to-day operations, scheduling, and maintenance of assigned athletics facilities.
  • Managing and maintaining facility scheduling software (25Live); Resolving conflicts with practice and competition schedules.
  • Coordinating and supervising weekly walkthroughs to identify maintenance needs ensuring facilities are safe and clean for all visitors.
  • Submitting and tracking facility repair requests (work orders); Monitoring the quality of services provided.
  • Coordinating building shutdown and other interruptions due to maintenance and facility projects to ensure the least impact on athletic facility activities; Communicating regularly with all impacted coaches and/or staff. 
  • Directing and assisting with maintenance, repairs, equipment storage, and custodial work;
  • Leading weekly meetings with custodial services manager.
  • Responsible for cleaning and organizing all Athletics facilities, as needed; May include completing small projects and minor repairs that do not require a license.
• Responsible for leading and/or assisting with facility management for events hosted in assigned Athletics venues.
  • Ensures playing surfaces are prepared for practice, competitions, and other scheduled activities.
  • Plans, organizes and coordinates set-up and breakdown of all assigned events.
  • Leads facility-related day-of management for assigned events, and coordinates closely with other Facilities & Event Management personnel; Serves as “on-call” Facility and Game day Manager for assigned events.
  • Responsible for reviewing, updating, and implementing (when applicable) emergency management protocol.
  • Responsible for communication and coordinating with all constituents: officials, home and visiting teams, security, concessions, ticket operaions, marketing and guests.
• Manages small facility projects of less than $100,000 relating to facility upgrade and maintenance. Assists Associate AD for Event and Facility Management in executing preventative maintenance plan and 5-year plan for projects and equipment replacement.
  • Collaborates and acts as primary liaison with campus Facility Management trades personnel (i.e. lock shop, paint shop, etc.)
  • Assist with the coordination of day-to-day activities related to capital projects including, but not limited to, attending meetings with designers and construction crews, communicating promptly with internal and external constituents of any daily impact, etc.
  • Orders supplies and equipment and submits quotes and/or purchase orders through guidelines established by the Athletics Business
  • Manages the FF&E life cycle program (replacement, restoration, and renovations).
  • Responsible for coordinating and scheduling custodial services.
• Supervises an Assistant Director of Events and Facilities Management assigned to respective Athletics facilities and coordinates maintenance with groundskeeping staff, as well as both contracted and temp employees working for the Department.
  • Leads bi-weekly meetings with staff determining priorities, assigning projects and verifying completion.
  • Leads on-boarding processes specifically related to the events and facilities management unit for all new employees
  • Oversees onboarding of temp workforce, ensuring alignment with Northwestern Athletics culture and values.

Miscellaneous

• Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
• Highly organized and able to handle multiple projects and deadlines.
• Experience with large venue set-ups and changeovers.
• Collaborative work style which promotes a team atmosphere.
• Ability to work in a diverse and fast-paced working environment.
• Business acumen that includes general operational processes and planning.
• Communicates effectively 1:1, in small groups and in public speaking events to various constituent groups.
• Writes precise, well-organized emails, letters, and proposals while consistently displaying accuracy and attention to detail.
• Ability to enhance innovation and new ideas with all team members.
• Working knowledge of Microsoft Office.
• Demonstrated experience and/or commitment to working effectively with individuals from diverse backgrounds, in support of an inclusive and welcoming environment.
• Previous exposure to University athletic programs preferred.
• At times, may need to lift 50 to 100 pounds and work at heights over 20 feet above ground level.
• Valid driver’s license.

Preferred Qualifications:

• Previous managerial and supervision experience preferred
• Previous Event and/or Facility manager experience is preferred

Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern strongly recommends COVID-19 vaccinations and boosters for people who can obtain them as a critical tool for minimizing severe illness. More information can be found on the COVID-19 and Campus Updates webpage.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.
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About Northwestern University

Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.

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