Career Center
Posted: 24-Jul-23
Location: St. Joseph, Minnesota
Employment Type:
Organization Type:
Required Education:
Internal Number: 01681
The Residential Life & Housing Department at the College of Saint Benedict invites applications for a full-time, benefit eligible position of Assistant Director.
In support of the four-year residential experience at the College of Saint Benedict, the Assistant Director of Residential Life & Housing is responsible for leading the department’s housing operations functions, including facilitating multi-step room assignment processes for new and returning students, supporting professional and paraprofessional staff in the department to resolve student issues, and liaising with campus partners to support assignments, room changes, and facilities. The Assistant Director has primary responsibility for all campus housing facilities and operations including issues related to renovations, new construction, repairs and technology. The Assistant Director also develops departmental web and print materials and manages policies and procedures for operational aspects of the department. Reporting to the Director of Residential Life & Housing, the Assistant Director is an integral part of the Residential Life & Housing leadership team, participating in strategic and long-range planning for both the department and the student development division.
CSB Residential Life & Housing works with approximately 1300 women residents in six residence halls and 13 campus apartment buildings. Residential Life & Housing staff include a director, Assistant director, 4 live-in residence directors, 40 paraprofessional resident assistants and community advisors, and 10-12 student office assistants. All professional staff members in the department build close connections with students through their day-to-day work and involvement in campus events and within the community.
The College of Saint Benedict, a liberal arts college for women, and Saint John's University, a liberal arts college for men, are located four miles apart in Central Minnesota just outside St. Cloud and 70 miles from Minneapolis. Both are Catholic colleges in the Benedictine tradition. The Benedictine value of hospitality creates a welcoming community for individuals of all faiths and perspectives. Students and faculty from many diverse belief systems collectively bring a rich dimension to the academic, cultural and religious experience at CSB and SJU. Learn more in our Institutional Statement on Diversity and in our brochure regarding Higher Education in the Catholic and Benedictine Tradition. More information about the colleges is available at http://www.csbsju.edu/about.
CSB offers competitive salaries and a comprehensive benefits program.
Responsibilities
- Coordinate and maintain the housing management system (StarRez) required to ensure an effective housing assignments process for multiple stakeholders including students, parents, Residential Life & Housing staff, Business Office (Student Accounts), Student Accessibility Services, and Physical Plant/Facilities at the College of Saint Benedict.
- Coordinate and implement room assignment and room selection process.
- Coordinate and implement move-in/move-out processes and communicate to internal and external audiences.
- Facilitate key/card access management processes and procedures.
- Manage student housing billing processes with internal stakeholders.
- Supervise 10-12 student employees who work in the central office and staff the front desk.
- Identify, respond to, and resolve maintenance issues occurring in residential areas in collaboration with Facilities personnel.
- Coordinate internal and external departmental communication across multiple media including web, print and electronic formats, to reach current and prospective students, families, and faculty/staff audiences.
- Analyze student enrollment patterns to determine the impact on campus housing and recommend options for eligibility criteria and future housing plans.
- Assist in the preparation of the residential auxiliary budget and other reports in support of institutional planning and priorities including the 10th day occupancy and annual housing facility needs reports.
- Serve as a resource to students, families, faculty and staff in responding to inquiries and concerns and resolving issues associated with room assignments and facility issues.
- Represent the institution in matters related to housing and residential life in a variety of forums, including work with admission, academic affairs, alumnae, parent groups, community organizations and college committees.
- Serve as a member of the Residential Life leadership team to provide strategic planning, budget management, policy development and program development for the residential life program.
- Bachelor’s degree
- Effective communication, organization, and human relation skills.
- Experience with housing management software.
- Experience in housing operations or facilities management, and budgeting.
- Willingness and ability to maintain a high level of competence and professionalism. Discreet judgment and confidentiality are expected at this level of responsibility.
- Regular work hours are Monday-Friday 8 a.m. – 4:30 p.m. but at certain points in the year, an ability to work a flexible schedule including some evening and weekend hours is required.
- Ability to perform the essential functions of the position with or without reasonable accommodations.
