Establishes a good working professional relationship with the ten (10) sets of Resident Deans (RD); advises and consults Resident Deans and Resident Heads on programming; responsible for logistical support for larger scale programs in the residence halls such as purchasing tickets for events, booking transportation, working with food vendors and Campus Dining, and room reservations; maintains accurate records; manages vendor relationships within HRL Office; oversees planning for Etiquette and Scholarship Dinners; supports set-up of RD dinners and meetings; assists with on-boarding of new Resident Deans and Resident Heads.
Assists with on-boarding process for Resident Dean Assistants (student workers); manages RDA hours for all Resident Deans who need support; coordinates with Human Resources; assists with recruitment and keeps accurate records of student employees who support the Resident Deans.
Assists the Director of Residence Life with Resident Dean and Resident Head expense funds and reconciliation; confirms receipts and spreadsheets are accounted for and submitted; collaborates and assists Assistant Director of Budget Operations; ensures compliance with all University and CSL financial policies and procedures; assists with training of staff on funds reconciliation; analyzes program budgets and uses a moderate/high level of authority to recommend or make budgetary recommendations.
Advises on the development of new programming opportunities and strategies in collaboration with Resident Heads and Residence Life staff; provides monthly status reports and works with the Director of Residence Life for yearly assessment and report cards; serves as an additional liaison to campus departments that focus on student success and retention programs and services; completes assessment tasks related to reporting on participation, demographics, satisfaction, and success.
Identifies additional avenues of support for residential student success. Assists with the creation of seamless residential environments that enhance the achievement of classroom learning objectives for students by partnering with students, staff, faculty, and stakeholders, to meet residential learning objectives. Ensures quality training, materials, and resources are provided to staff. Works with the staff to identify and incorporate learning outcomes into programming.
Stays abreast of current events and trends related to residential student success; establishes and utilizes a network of professional colleagues and national and regional organizational resources; performs additional duties related to community building, academic initiatives, and staff development as assigned; Serve on departmental and university committees as assigned; Participate in department and division meetings as appropriate.
Attends weekly meetings with Residence Life Team; assists with food and supply orders for all staff trainings and in-services; assists with logistics and marketing for Resident Head and Resident Assistant selection processes.
Uses general understanding and experience to administer the delivery of services to program participants and/or beneficiaries.
Analyzes program budgets and uses a moderate/high level of authority to recommend or make budgetary recommendations.
Performs other related work as needed.
Preferred Qualifications
Experience:
Two years of experience in office administration.
Working in a higher education and/or office environment.
Working with Residence Life.
Editing and grammatical proofreading experience.
Conducting learning or organizational assessment.
Technical Skills or Knowledge:
Strong computer skills including the ability to effectively use software applications such as Microsoft Word, Excel, Outlook, Powerpoint, Google Docs, and department databases.
Preferred Competencies
Demonstrated capacity to work independently in an organized, detailed manner while maintaining a collaborative team environment.
Effective interpersonal skills with demonstrated ability to act with tact, discretion, and good judgment under pressure.
Excellent verbal and written communication skills.
Handle multiple tasks simultaneously and under tight deadlines.
Flexible to changing demands and set priorities and follow through with communication to supervisors, students, and other constituents.
Motivate the activities of diverse groups including all levels of staff and students.
Give and receive feedback constructively.
Develop reports, presentations, and spreadsheets.
Positive attitude and a sense of humor.
Working Conditions
This role will perform many tasks in a fast-paced office environment in a university residential setting.
The typical work week is M-F with some evening and weekend responsibilities during peak times for departmental events and initiatives.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.
Application Documents
Resume/CV (required)
Cover Letter (preferred)
Professional References Contact Information (3)(required)
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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