Nemours is seeking an Application Analyst (Business Applications) to join our Nemours Children's Health team in Jacksonville, Florida.
The primary responsibility of the Application Analyst is to provide technical support for Workforce Management applications in support of business and/or clinical operations. This position conducts workflow analysis, provides recommendations for system design and corrective actions, and ensures timely resolution of problems within the software application(s) supported utilizing normal change control processes. The position supports Time and Labor, Attendance and Advanced Scheduling systems.
Gathers and consolidates current and future requirements with business and/or clinical departments as required to facilitate application build. Has a thorough understanding of the workflow for each implementation.
Provides recommendations for implementation of enhancements or corrective actions based on current analyses and understanding of operational workflows.
Assumes lead analyst role as designated by supervisor or Project Manager which includes: a) acting as or assisting project manager in the coordination of project plan activities for designated go live; b) ensuring timely and effective communication between all members of the project team regarding daily status and issues.; c) preparing go-live and project sign-off documents and processes; d) facilitating or attending regular meetings with project team and stakeholders as appropriate.
Develops and facilitates an issues reporting and resolution process. Escalates irresolvable issues as appropriate to the line management and Project Stakeholders.
Constructs and maintains the necessary documentation and artifacts for supported application(s) under the guidance of a Project Manager or Supervisor.
Completes systems configuration activities including application design, build, testing, validation, and documentation of system changes. Adheres to normal change control processes for these activities.
Coordinates the planning, development, and participation of end-user training on supported application(s).
Presents findings, recommendations, and specifications in formal reports and/or oral presentations to Supervisor, Project Manager, and/or Peers in order to support knowledge sharing for go-live or post-go-live support.
Job Requirements
Bachelor's Degree required. Prefer a Bachelor's Degree in Computer Science, Informatics, or other related field. Equivalent work experience may be substituted in lieu of degree.
Minimum of one (1) to three (3) years experience required.
Experience within the healthcare environment is highly preferred.
Experience with Oracle Time and Attendance, QGENDA, UKG(Kronos) or other Workforce Management systems.
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.
