ORGANIZATION BACKGROUND

With its mission to serve through healing, education and discovery, the University of Tennessee Medical Center (UTMC) has a distinguished and extensive history of unwavering commitment to providing exceptional healthcare. As the region’s academic medical center, three-time Magnet® recognized hospital and Level I Trauma Center, UTMC serves as a major referral center for East Tennessee, Southeast Kentucky and Western North Carolina, and strives to transform the health of the community it serves. The 710-bed hospital also is home of the region’s only dedicated Heart Hospital, only transplant center, the region’s first certified comprehensive stroke center, a private-room Level 3 neonatal intensive care unit and serves as one of the regional perinatal centers in Tennessee.  UTMC generates $1.2 billion in annual net revenues.

UTMC is staffed by 6,000+ dedicated professionals who thrive in a fast-paced, challenging environment, where expert commitment plays a critical role in the medical center’s ongoing success. The strength and success of the medical center comes from the work of exceptional team members who uphold the values of integrity, excellence, compassion, innovation, collaboration, and dedication in care delivery and interdisciplinary interaction.

THE ROLE

Reporting to the President & Chief Executive Officer of UTMC, the Senior Vice President, Chief People Officer (CPO) is a strategic leadership role responsible for overseeing the full spectrum of human resources (HR) functions within the academic health system. The CPO will play a critical role in shaping and executing the organization’s human capital strategy, ensuring the alignment of workforce initiatives with the system’s overall mission, vision, and strategic goals. As a key member of the executive leadership team, the CPO will work closely with clinical, academic, and administrative leaders to foster a culture of excellence, engagement, innovation, and well-being. The ideal candidate will have a proven track record in leading HR strategies in complex healthcare or academic environments, with a deep understanding of the unique challenges and opportunities within an academic health system setting.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS/TRAITS

• 10 to 15 years of experience at the ELT or academic department leadership level or above in a comparable size health care facility.
• A demonstrable effectiveness in leading human resources initiatives with a broad knowledge of medical services.
• A successful track record of developing effective working relationships with medical staff and healthcare administration.
• Exhibits a mentality of collaboration – someone who strongly endorses UHS’s mission, vision, and values.
• Demonstrates high ethical standard(s) in business practices.
• Actively and positively supports organizational goals and changes as they occur.
• Communicates organizational goals in a positive, supportive manner.
• Acts as a role model by leading organizational initiatives and encourages others to actively participate.
• Demonstrated ability to quickly build relationships and trust.
• Provides strategic thinking and well-reasoned decisions which drive greater health care value; must possess high emotional intelligence.
• Demonstrates ability to resolve complex issues. Considered an expert in a particular subject matter and shares that knowledge with others in the health system.
• Supports and contributes to ongoing performance improvement activities. Seeks out information and applies knowledge to specific actions in his/her own work area and in cross function areas.
• Makes accurate and timely decisions; presents good follow-through and organizational skills.
• Possesses excellent verbal and written communication skills and the confidence to represent the organization in both formal and informal situations.
• Displays self-confidence with a collaborative approach and is not afraid of constructive feedback or challenge; can effectively manage change.
• Demonstrates knowledge of current and future healthcare trends, technology and information affecting the system.
• Presents a track-record of relating well to all kinds of people; builds rapport and effective relationships; uses diplomacy and tact; and can diffuse even high-tension situations comfortably.
• Exhibits leadership experience with a background in negotiating skillfully in tough situations and the ability to settle differences with minimum conflict; can be direct and forceful as well as diplomatic; presents a good sense of timing.
• Demonstrates approachable, transparent, and collegial demeanor.
• Supports honest, hardworking, and compassionate behaviors.
• Demonstrates ability to motivate employees.
• Inspires employees by providing guidance and is a role model in maximizing one's own or others' performance to consistently deliver a high level of performance.
• Develops a culture that recognizes, rewards and appreciates employees for achieving organizational goals and demonstrating UHS values. Acts as a role model and inspires others to respect one another by helping them to clearly understand how their behavior impacts others.
• Embraces, supports and implements change initiatives.
• Effectively handles managerial situations including planning, control, problem solving, and communication. Implements and follows through on organizational and team decisions and plans.
• Exercises sound decision-making. Takes appropriate risks in making decisions and demonstrates a clear understanding of the consequences involved. Follows through on decisions made and moves quickly to amend if needed.

About University of Tennessee Medical Center

With its mission to serve through healing, education and discovery, the University of Tennessee Medical Center (UTMC) has a distinguished and extensive history of unwavering commitment to providing exceptional healthcare. As the region’s academic medical center, three-time Magnet® recognized hospital and Level I Trauma Center, UTMC serves as a major referral center for East Tennessee, Southeast Kentucky and Western North Carolina, and strives to transform the health of the community it serves. The 710-bed hospital also is home of the region’s only dedicated Heart Hospital, only transplant center, the region’s first certified comprehensive stroke center, a private-room Level 3 neonatal intensive care unit and serves as one of the regional perinatal centers in Tennessee. UTMC generates $1.2 billion in annual net revenues. UTMC is staffed by 6,000+ dedicated professionals who thrive in a fast-paced, challenging environment, where expert commitment plays a critical role in the medical center’s ongoing success. The strength and success of the medical center comes from the work of exceptional team members who uphold the values of integrity, excellence, compassion, innovation, collaboration, and dedication in care delivery and interdisciplinary interaction.

Connections working at University of Tennessee Medical Center