City Center Plaza was built spec in 2009 for a single tenant who occupied the entire 600,000 RSF tower until moving out in October 2023. City Center Plaza is an exceptional property with over two acres of outdoor plaza space and a world-class steakhouse, El Gaucho. The property represents a unique opportunity for an experienced Property Manager to oversee the transition from a single-tenant building to a state-of-the-art, multi-tenant, Class A+ property. CommonWealth Partners is in the final stages of design for a full-floor amenity space that includes a state-of-the-art fitness center, lounge, and meeting space, along with a new management office.
Job Summary:
The Property Manager is responsible for the overall management of the Property, including, but not limited to, administration, financial control, operations, tenant relations, construction, lease administration, and leasing and marketing of the Property. The management goal is to maintain the Property in accordance with the established standards, while providing quality service expected by Class A building tenants. The ideal candidate will have experience managing large-scale Capital Improvement projects and Tenant Improvements.
Essential Functions:
Administration
Supervise on-site management employees to ensure optimum performance. Train and develop staff, provide coaching/counseling, conduct appraisals, and make hiring decisions. Address complaints and resolve problems with the assistance and guidance of the Company's Human Resources or Legal departments when necessary.
Establish guidelines for the on-site management employees and contract building staff to ensure that the Owner's objectives are understood and implemented pursuant to the annual budget and business plan.
Establish and follow procedures for processing and controlling work.
Provide information or other assistance to counsel on legal matters involving the Property.
Implement new programs or procedures as established by the Corporate Asset/Property Management department.
Provide lease administration per Policies and Procedures.
Report and track general liability and property insurance claims for the Property.
Approve emergency procedures and disaster recovery plans.
Review and approve Notices of Non-Responsibility, as applicable.
Financial Control
Prepare and approve annual budgets, financial reporting, forecasts, re-forecasts, management plans, monthly performance reports, and variance reports.
Review of tenant billings, collection of rent and sundry charges. Ensure that overdue receivables are kept below established limits.
Responsible for operating expense estimates and reconciliations and respond to tenant questions regarding same.
Ensure all invoices from vendors and contractors are coded and processed in a timely manner.
Review and approve monthly accruals.
Construction
Oversee Capital Improvement projects to include:
Development and management of project scopes, budgets, and timelines.
Collaboration with the project team, including architects, engineers, and contractors.
Operations
Manage annual bid process for contract services, including generating requests for proposals, bid analysis, and vendor selection to ensure best pricing and service level performance.
Coordinate implementation of policies and procedures and oversight of security, janitorial, parking engineering and other contract services with Building Management team.
Responsible for operating efficiencies of Property.
Ensure that the Property is maintained according to the quality standards approved by Landlord.
Oversee new tenant move-ins, existing tenant relocations and expansions, as well as tenant move-outs.
Ensure the maintenance of adequate records and information required by all subordinate functions including, but not limited to, warranties, permits, equipment operating manuals, base building plans, tenant “as-built” plans, etc.
Tenant Relations
Responsible for developing and maintaining positive tenant relations by creating and sustaining goodwill between Landlord and tenants by providing consistently responsive quality services.
Oversee tenant issues, problems, and disputes.
Approve tenant events.
Lease Administration
Maintain tenant compliance of lease provisions.
Responsible for ensuring that Landlord fulfills its specific obligations under the lease agreement.
Negotiate storage space agreements and process documents.
Leasing and Marketing
Maintain working knowledge of marketplace.
Responsible for ensuring vacant space is prepared for showing to prospective tenants.
Participate in prospective tenant tours, if required.
Ensure the development and execution of effective marketing activities for the Property.
Supervisory Responsibility:
The Property Manager manages certain employees of the building management office and is responsible for the performance management of these employees.
Physical Demands:
This is a largely sedentary role that requires walking, talking, hearing, repetitive motion using a keyboard, and visual acuity for reading and viewing a computer monitor.
Travel:
No travel is expected for this position.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Benefits Package:
CWP provides a comprehensive benefits package that includes medical, dental, vision, life and AD&D, and disability insurance, flexible spending account, employee assistance program, 401k plan with employer match, paid time off, and paid parking.
Education and Experience:
Bachelor’s degree in real estate, business, or equivalent preferred.
Professional designation from BOMA or IREM preferred.
Eight years experience in property management of Class A buildings of at least 500,000 square feet.
Additional Eligibility Qualifications:
Must demonstrate ability to analyze monthly and quarterly financial reporting, cost-benefit analysis, budget forecasting and prepare annual budgets.
Must work well with others and interact positively with team members and tenants.
Excellent written and verbal communication skills.
Excellent organizational skills, ability to prioritize and attention to detail a must.
Proficiency in MS Office required.
Knowledge of SharePoint and Teams a plus.
Knowledge of Yardi preferred.
Must have the ability to manage time and multiple projects efficiently and achieve the required results.
Must be able to define problems, collect data, establish facts and draw valid conclusions.
CommonWealth Partners, LLC is a vertically integrated, privately-owned real estate investment, development, and management organization. CWP offers a wide array of services including investment and capital market transactions, portfolio management, asset management, property management, marketing, leasing, development, and accounting/reporting, all with a sharp focus on our customers.