Pittsburgh, Pennsylvania
Posted: 05-Mar-26
Location: East Coast
Type: Contract
Preferred Education:
Membership & Administrative Assistant
Self-Managed Professional Association (Entry-Level Role) - Remote - East Coast Preferred
Position Summary
The Membership & Administrative Assistant supports the daily operations of a self-managed professional association. This is an entry-level position designed for someone eager to learn association management, membership services, marketing, and operations.
You’ll help keep meetings organized, communications running smoothly, and member services responsive, while gaining hands-on experience working with staff leadership, committees, and the board of directors.
This role is ideal for a highly organized early-career professional who is proactive, detail-oriented, and excited to grow in a collaborative, mission-driven environment.
Key Responsibilities
Association Operations & Administration
- Provide administrative support for daily association activities
- Help coordinate calendars, meetings, and schedules for staff, board, and committees
- Assist with preparing meeting agendas, minutes, and tracking action items
- Assist in organizing and maintaining digital files, policies, and governance documents
Board & Committee Support
- Assist staff leadership with coordinating board and committee meetings
- Help send meeting materials, reminders, and follow-up notes
- Support tracking of committee tasks and deadlines
Member Services & Engagement
- Respond to basic member inquiries and route requests to the right team member
- Assist with membership onboarding and renewals
- Help maintain accurate member records in the database
- Support routine member communications and announcements
Systems & Process Support
- Update records in association management systems or shared drives
- Track deadlines for meetings, renewals, and reports
- Assist with invoice tracking, simple expense logs, or data entry
- Help document administrative procedures as processes are developed
Communications & Coordination
- Draft and proofread simple emails, newsletters, and internal documents
- Assist with website updates or posting announcements
- Help coordinate logistics with vendors, speakers, or service providers
**Other duties as assigned. Ability to travel (0-10%).
Qualifications
Preferred
- 0–2 years of administrative, internship, or office experience
- Interest in nonprofit, association, or small-team environments
- Comfortable learning new systems and tools
Skills & Competencies
- Strong organizational skills and attention to detail
- Clear written and verbal communication
- Willingness to learn and ask questions
- Dependable with good follow-through
- Professional and friendly when working with members and volunteers
- Basic proficiency in Microsoft Office or Google Workspace
Why This Role Matters
In a self-managed association like ours, strong administrative support keeps everything moving—from board meetings to member communications. This role provides a foundation for learning association management while helping the organization serve its members effectively.
Growth Opportunities
This position offers exposure to:
- Board governance
- Membership programs
- Event planning and conference logistics
- Marketing and communications
- Operations and nonprofit management